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Participant
Dec 24, 2023 5:58 PM UTC
Released

P: Assertion failed error when trying to publish a video

Issue: 

  • Lightroom Classic Version Number: 13.1
  • OS Version Number: Windows 11 23H2


Steps to reproduce:

  1. Create a publishing service, e.g. publish to harddrive
  2. Manually put a single video into the corresponding collection
  3. Hit the publish button

 

Expected result: Video gets published to harddrive
Actual result: A warning dialog appears saying "This collection can't be updated. An internal error occurred: assertion failed!"

 

This took me a while to figure out. I'm a long time user of Jeffrey Friedl's Folder Publisher and all of a sudden it started failing with the above message. After quite some testing I found out that it didn't even get as far as starting the plugin, but failed on the collection itself. Then found out that it occurs only when I add a video and also for the regular publishing service that comes with Lightroom. I tried different video formats, doesn't seem to matter.

 

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46 replies

Participant
Jan 3, 2024 1:13 AM UTC

I ran into the same while attempting to Publish Collections to Smugmug using the official plugin. This is for new Collections and updating existing ones; it failed with the above error if they contained videos. I tried multiple approaches to resolve without luck until someone at lightroomqueen pointed me to this. I have been using lightroom and the official smugmug plugin for years without many issues; this one makes it harder and challanges the workflow. I hope it gets resolved soon!

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Participant
Jan 1, 2024 7:05 PM UTC

I have the same problem on a M2 Mac (14.1.2 (23B92)), only while publishing videos. Photos are okay.

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Rikk Flohr-Retired
Adobe Employee
Jan 1, 2024 4:47 PM UTC

Ticket logged - status updated. 

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Rikk Flohr: Adobe Photography Org
Participant
Dec 28, 2023 12:18 PM UTC

Lightroom Classic Version 13.1 Fehler Veröffenlicheungsdienste funktioniert nicht mehr, Fehler diese Sammlung kann nicht aktualisiert werden. Nach Downgrade auf 13.02 Fehler behoben. 2,6 GHz 6-Core Intel Core i7, Macbook Pro 2019, 16 GB 2667 MHz DDR4, Ventura 13.6.3. Selbes Problem auf Mac Mini 2022,

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johnrellis
Legend
Dec 28, 2023 11:56 PM UTC

Is the full error message, "Can't update this collection. An internal error has occurred: assertion failed!"? And if so, does the problem collection contain a video that LR is trying to publish?

 

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Participant
Jan 15, 2024 4:04 PM UTC

II have the same problem and also get the message "Can't update this collection. An internal error has occurred: assertion failed!". My collection contains videos. If I remove the videos I can export the collection.
However, it would be nice if the videos could also be exported.

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dj_paige
Legend
Dec 27, 2023 10:46 PM UTC

I have the exact same issue with Jeffrey Friedl's Flickr publisher. If there is a video in the Publish Collection or Smart Publish Collection, I get this error. What I don't know is if this is a Jeffrey Friedl issue or not. Someone ought to try publishing using some other publish service, unrelated to Jeffrey Friedl, to see if this is an LrC problem or a Jeffrey Friedl problem. (I would do it, but I don't use any other publish service; and I have just gotten back from a trip). Windows 11, LrC 13.1

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Participant
Dec 27, 2023 10:59 PM UTC

As I already wrote in my original post, I did exactly that. I used the "publish to harddrive" and got the same error and so figured out it had nothing to do with Jeffreys plugin. I got suspicious when I turned on the debug log in his plugin and there was not a single line in the log. 

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johnrellis
Legend
Dec 28, 2023 3:46 AM UTC

@Rikk Flohr: Photography, please consider moving to Bugs -- I get the same results with the bug recipe in LR 13.1 / Mac OS 14.1.

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GoldingD
Legend
Dec 27, 2023 5:33 PM UTC
Participant
Dec 27, 2023 6:35 PM UTC

Thanks, but that's a completely different scenario.

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Participating Frequently
Dec 24, 2023 5:58 PM UTC

After Lightroom updated to 13.1, I can't publish photos anymore!

 

  1. I optimized the catalog, that didn't work.
  2. I uninstalled LR and reinstalled, that didn't work.

 

This is happening with all of my catalogs! Please help asap. I am dead in the water at this point.

 

 

I am using macOS Monterey 12.6.6.

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GoldingD
Legend
Dec 24, 2023 6:37 PM UTC
Participating Frequently
Dec 25, 2023 3:46 PM UTC

The info in that link did not work.

 

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