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Participant
January 10, 2016

P: Backup 'extended attributes' prevent backup software working

  • January 10, 2016
  • 20 replies
  • 423 views

I have a problem trying to get lightroom catalog backup files backed up using my backup software LiveDrive. The people at LiveDrive tell me that the files cannot be backed up because they have 'extended attributes'.If I unzip and re-zip the backup then it gets backed up OK, so clearly there's some difference between the zip files created by Lightroom and those created directly by Windows.Can anyone cast any light on this? I'm tempted to just write a powershell script to remove extended attributes, but not sure which would be safe to remove (would Lightroom be able to restore properly afterwards), and not entirely sure which would need to be removed to allow the backup to happen anyway.

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20 replies

Sunil_Bhaskaran
Inspiring
May 28, 2018



Thanks for letting us know, Anders.
We are aware of this issue and a fix in underway.

Thanks,
Sunil

kongsted
Participant
May 28, 2018


When doing a backup of my catalog (when exiting LR), the file keeps the attribute "Temporary" set after the backup is done.
That means that I can't do a backup of the file (done with Synology Drive).
I'm having the latest version "7.3.1".
It's a old known problem, there has been fixed previous.
//Anders
kongsted
Participant
May 14, 2018
And the problem is back. 😞
I'm having the latest version "7.3.1", and now I can't backup my files (with Synology Drive).
Assaf Frank
Participating Frequently
April 20, 2017
It is fixed now. Thank you.

My backup software livedrive picks up the zip files for backup now.
myles2007
Participant
April 20, 2017
Thanks for the update, Simon! I'll check it out and share what I find. 🙂
Adobe Employee
April 20, 2017
This bug is fixed in the latest Lr CC 2015.10 (6.10) update. Please check.
myles2007
Participant
March 24, 2017
No problem, Assaf!

Thanks, Simon; thats great news!  🙂
Adobe Employee
March 24, 2017
A fix was made for the next Lr update.
Assaf Frank
Participating Frequently
March 24, 2017
Thank you for your help I really appreciate it, it works like magic.
Adobe Employee
March 20, 2017
Thanks. Will investigate.