Skip to main content
Participant
Jan 10, 2016 9:53 PM UTC
Open for Voting

P: Backup 'extended attributes' prevent backup software working

I have a problem trying to get lightroom catalog backup files backed up using my backup software LiveDrive. The people at LiveDrive tell me that the files cannot be backed up because they have 'extended attributes'.If I unzip and re-zip the backup then it gets backed up OK, so clearly there's some difference between the zip files created by Lightroom and those created directly by Windows.Can anyone cast any light on this? I'm tempted to just write a powershell script to remove extended attributes, but not sure which would be safe to remove (would Lightroom be able to restore properly afterwards), and not entirely sure which would need to be removed to allow the backup to happen anyway.

This topic is closed to new replies. Start a new post to keep the conversation going.

20 replies

Sunil_Bhaskaran
Inspiring
May 28, 2018 4:18 PM UTC



Thanks for letting us know, Anders.
We are aware of this issue and a fix in underway.

Thanks,
Sunil

Translate
kongsted
Participant
May 28, 2018 4:17 PM UTC


When doing a backup of my catalog (when exiting LR), the file keeps the attribute "Temporary" set after the backup is done.
That means that I can't do a backup of the file (done with Synology Drive).
I'm having the latest version "7.3.1".
It's a old known problem, there has been fixed previous.
//Anders
Translate
kongsted
Participant
May 14, 2018 7:45 PM UTC
And the problem is back. 😞
I'm having the latest version "7.3.1", and now I can't backup my files (with Synology Drive).
Translate
Assaf Frank
Participating Frequently
Apr 20, 2017 5:14 AM UTC
It is fixed now. Thank you.

My backup software livedrive picks up the zip files for backup now.
Translate
myles2007
Participant
Apr 20, 2017 12:54 AM UTC
Thanks for the update, Simon! I'll check it out and share what I find. 🙂
Translate
Adobe Employee
Apr 20, 2017 12:23 AM UTC
This bug is fixed in the latest Lr CC 2015.10 (6.10) update. Please check.
Translate
myles2007
Participant
Mar 24, 2017 10:16 PM UTC
No problem, Assaf!

Thanks, Simon; thats great news!  🙂
Translate
Adobe Employee
Mar 24, 2017 9:35 PM UTC
A fix was made for the next Lr update.
Translate
Assaf Frank
Participating Frequently
Mar 24, 2017 8:04 PM UTC
Thank you for your help I really appreciate it, it works like magic.
Translate
Adobe Employee
Mar 20, 2017 5:29 PM UTC
Thanks. Will investigate.
Translate