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billk6474666
billk6474666
Participant
November 23, 2024

P: Black screen on zoomed full screen display

  • November 23, 2024
  • 2 replies
  • 415 views

Windows 10, Lightroom Classic 14.0.1, going from library Grid view to Full screen view (F key), the app displays a black screen (instead of the image) IF the previous state of the picture was zoomed in with loupe view.  Switching to loupe view (E key) displays the image in the zoomed state; then switching back to full screen then displays correctly.  This behavior is frequent, but not consistent.

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    2 replies

    I
    Ican_tthinkofagoodname
    Participating Frequently
    November 26, 2024

    Lightroom works fine upon startup, but after a short while I am unable to see anything when zooming in on any image.  The place where the image should be is either blank, occasionally bright solid green, or rarely bright solid blue.  Restarting Lightroom fixes the issue temporarily.  Then it's back to not working.  "Fit" works fine for all images.  This problem did not occur prior to Lightroom 14.   Turning GPU off and back on again does nothing.  I'm seeing the same behavior on two machines:

     

    2019 iMac OS 14.6.1 and 15.1.1

    Lightroom Classic 14.0.1

     

    2024 Macbook Air OS 15.1

    Lightroom Classic 14.0.1

     

    brianmatiash
    Community Manager
    brianmatiashCommunity Manager
    November 23, 2024

    Thank you for your report. I was able to reproduce your issue, and a bug has already been filed. A fix has been identified, and should be implemented in an upcoming update.

    Software Quality Engineer, Lightroom
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