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J
Job56
Known Participant
December 13, 2024

P: Blackouts on secondary display in LR14.1

  • December 13, 2024
  • 15 replies
  • 3563 views

When editing an image in the Develop Module ie changing any of the sliders the image on the secondary display momentarily turns black. The primary display stays ok.

 

PC specifications:
LR 14.1 - Using Graphics Processor on Auto or Custom
W11 Pro - 23H2
Intel Core i7 12700 K - 32 GB RAM
GeForce RTX 3060 Ti - 8GB - with the latest drivers

    15 replies

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    A
    AARDVARK7
    Inspiring
    December 21, 2024

    I suspect that this problem follows other performance issues, as I don't think that Adobe utilises current architecture properly. CPU cores, memory bandwidth, and GPU power all appear to be under-utilised, with inevitable glitches and hesitation during operation. 

     

    It would be better if Adobe spent more time improving that side of the software, rather than developing the endless tools. 

      J
      Job56Author
      Known Participant
      December 21, 2024

      Unfortunately the LRC 14.1.1 update hasn't resolved this; the issue still exists.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      December 13, 2024

      I am unable to replicate this using the instructions provided.  Can you please post your exact video card model and the exact Graphics Driver version number?

      Rikk Flohr: Adobe Photography Org
      A
      AARDVARK7
      Inspiring
      December 13, 2024

      As pointed out, the specifications for both machines are completely different, so your request suggests that you are looking in the wrong place for answers. The symptom is simple: when editing, the secondary display shows a black picture, rather than the correct image. The surround is still the same, so it is not a monitor problem.

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      December 13, 2024

      Rikk does not say that it's a monitor problem, but because Lightroom Classic uses the GPU, it could be a GPU drivers issue. Outdated GPU drivers are probably the biggests cause of problems with Lightroom Classic on Windows computers. I do not see this on my Mac either.

       

      -- Johan W. Elzenga
      A
      AARDVARK7
      Inspiring
      December 13, 2024

      Same here. Completely different PC specs, so clearly a basic code error.

      Do they not test these releases fully???

        J
        Job56Author
        Known Participant
        December 13, 2024

        When in the Develop Module and using the scroll wheel of the mouse with focus on the secondary display the info display on both displays alternates between on and off. 

         

        PC specifications:
        LR 14.1 - Using Graphics Processor on Auto or Custom
        W11 Pro - 23H2
        Intel Core i7 12700 K - 32 GB RAM
        GeForce RTX 3060 Ti - 8GB - with the latest drivers

         

        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        December 13, 2024

        Thank you. I've forwarded this information to the team. 

        Rikk Flohr: Adobe Photography Org
        J
        Job56Author
        Known Participant
        December 13, 2024

        Thank you Rikk, 

        I've reverted back to LR14.01 for the time being; no issues there.

        Hope the team will find a solution. Thx again.

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