P: Can't Import video in LR 4.1

Disabling my virus scanner and firewall doesn't work, I cannot import mpg files. (MP4's, AVI, MTS's yes.) I'm disappointed that Adobe hasn't looked into this problem yet, this was reported at an early stage.

I uninstalled LR an reinstalled it with my virusscanner disabled, but I still can't import video.

DivX has been uninstalled months ago, so I guess that can't be the problem.

Any other suggestions?

We've had reports that some of the files necessary for working with video get trapped by virus checking software when you install Lightroom. Check your virus checking software to see if that was the case. If it is, then either mark the files as safe, or uninstall Lightroom 4.1, turn off virus checking, and re-install.

If you have DivX software installed, that may be causing a conflict with Lightroom and video. Try uninstalling DivX, restart your computer, and see if you can import videos into Lightroom.