Skip to main content
Participant
April 19, 2023

P: Can't launch the most recent update of Lightroom Classic

  • April 19, 2023
  • 44 replies
  • 22246 views

HELP - I downloaded and installed the latest upgrade to Lightroom Classic and it will not launch. I have uninstaleld it - twice - shut down my Mac computer, restarted and then tried to install the program. Nothing works. Until the new upgrade, it worked perfectly...suggestions??

 

Thanks,

Terry

44 replies

DdeGannes
Community Expert
Community Expert
May 19, 2023

There is macOS Ventura 13.4.1

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
Diego Espin
Participating Frequently
May 19, 2023

Yes, I have. My machine is fully updated to macOS Ventura 13.4 (22F66). There is no more available updates.

DdeGannes
Community Expert
Community Expert
May 19, 2023

@Diego Espin There is an update to macOS Ventura 13.4.1, Have you tried to see if it helps?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
Diego Espin
Participating Frequently
May 19, 2023

Unfortunately, this does not help in my case. Thanks tho.

Known Participant
May 19, 2023

Hallo,
bei mir hat geholfen die Berechtigung in dem Ordner
/users /xxxx/Library/Logs/Adobe/
auf schreiben und Lesen für Staff und everyone zu ändern!
 https://support.apple.com/kb/ph25287 

Participant
May 18, 2023

Also,

Unlike others, installing older of lightroom classic versions is not helping. Same issue.

After installing older version the icon on the dock just last 5/6 seconds the first time I try to lunch it after instal. When I try to lunch it for a second try then the icon just 1 second, as before with the 13 version

Participant
May 18, 2023

I have a major issue on lightroom classic.
first my setup : MAC BOOK PRO M1 PRO VENTURA 13.3.1, 32g RAM, 2TO SSD

Lightroom classic latest version.

Lightroom refuse to lunch. I lightroom icon appears for 1 or 2 second in my dock and then disapear.  

 

Photoshop is ok as the other software of my package. Only lightroom classic as all of you

 

I have uninstall Lightroom, delete the files, I have tried to open old catalogs. Same issue. Permissions were already on Read & Write.
I have attached screenshots. 

 

I want to precise it was also before I upgrade to Ventura.

 

Do you how I can get the older version of lightroom? 

Also I do not have any crash reports. Nothing shows up

fran 65
Inspiring
May 16, 2023

Hi Everyone,

Lighroom Classic 12.3 crashes on startup on my MacOs Monterey mac. I tried rebooting, uninstalling, re-installing, change preference files and trying to locate a metrics.json file, but couldn't find it.  I'm not a tech wonder, can anybody help me out?

Rikk Flohr_Photography
Community Manager
Community Manager
May 16, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

Rikk Flohr: Adobe Photography Org
fran 65
Inspiring
May 16, 2023

Yes, there was a crash dialog. I'll attach a screenshot. Could be I used a different e-mail, I'm not sure.

robmuller
Participating Frequently
May 4, 2023

This is how I set in my logs>adobe  the permission .It helped me solve the same problem you described.

Participant
May 4, 2023

It's like that