Skip to main content
FeedbackCommunityMember
Inspiring
Mar 23, 2016 7:39 PM UTC
Released

P: Can't merge to HDR from collapsed stacks.

After the 6.5 update, I can no longer merge to HDR from images in a collapsed stack. 

Previously, I was able to create stacks of images, then collapse the stacks and then I would highlight the stack, and click ctrl+shift+h to perform the HDR merge. Now when I do that same combination on collapsed stacks, I get the error "An internal error has occurred. Unknown errors occurred."

I CAN however select each individual image in an uncollapsed stack and perform the merge to HDR. 

Is this a feature that was purposely taken out of 6.5, or is this an error?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    14 replies

    Show previous replies
    johnrellis
    johnrellis
    Legend
    Mar 25, 2016 7:42 PM UTC
    A workaround to the bug that will save a few keystrokes: Shift-click on the stack badge in the upper-left corner of the thumbnail -- that will expand the stack and select all of its photos. Then do Ctrl+Shift+H.
    Translate
    FeedbackCommunityMemberAuthor
    Inspiring
    Mar 25, 2016 7:11 PM UTC
    Windows users - http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html
    Translate
    FeedbackCommunityMemberAuthor
    Inspiring
    Mar 25, 2016 8:34 AM UTC
    Thanks for the reply. I don't want to go through the hassle of downgrading so I'll cross my fingers and hope they fix it soon. Something always breaks with their updates it seems... 
    Translate
    SPACEM0NKEY
    SPACEM0NKEY
    Participating Frequently
    Mar 23, 2016 10:31 PM UTC
    This is a bug.  I had the same issue and found the same work around.  I spent 2 hours on the phone with tech support debugging the new release and then getting the previous version of Lightroom installed.  You can do it yourself.  First, uninstall the app.  To install the earlier version, here's the link:  http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html  — scroll down to the lightroom links.  You'll have to start with: version 6.01 and then install each update all the way up to version 6.4.  Do this at your own risk.  You can also contact Adobe and have them do it for you if you're not comfortable doing it: 800-833-6687
    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices