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johnrellis
Legend
January 24, 2025

P: Canceling an export to JXL can crash Lightroom

  • January 24, 2025
  • 3 replies
  • 811 views

Canceling an export to JXL can sometimes crash Lightroom. To reproduce in LR 14.1.1 / Mac OS 15.2:

 

1. Download and open this catalog:

https://www.dropbox.com/s/64jcxpwzpmyrmlp/cancel-export-bug.2025-01-24.zip?dl=0 

 

2. Import the Export preset "To Catalog as JXL.lrtemplate" stored in the catalog folder.

 

3. Arrange Finder to show next to LR the subfolder cancel-export-bug/Desktolp/test-pics/jxl.

 

3. Select the two photos.

 

4. Right-click the first photo and do Export > To Catalog As JXL.

 

5. Wait until the first exported .jxl appears in the folder and immediately click the Export cancel button before the second .jxl appears.  LR will often crash.

 

6. If it doesn't crash, delete the one or two .jxls from the folder and repeat steps 4-6.

 

I've submitted several crash reports under my Adobe Id.  See the attached screen recording showing the recipe.

3 replies

johnrellis
Legend
April 27, 2025

I confirmed that the bug recipe no longer causes LR to crash.

Rikk Flohr_Photography
Community Manager
April 24, 2025

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The April updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
January 24, 2025

John, 

Did you get a crash report dialog? Submit it?
Never mind - I see where you said that!
I found the Crash Report - thanks!

 

Rikk Flohr: Adobe Photography Org