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Inspiring
Dec 10, 2016 4:32 PM UTC
Released

P: Cannot access Auto Import Settings from File menu

After installing 2015.8, I can no longer access Auto Import Settings from the File menu.  Is this a new bug?

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132 replies

Participant
Dec 14, 2016 6:45 PM UTC
I am getting this same error with macOS 10.12.2. Even without trying to change the settings, Auto Import is no longer picking up new files added to the previously configured folder.
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AntonioEdwardo
Participating Frequently
Dec 14, 2016 6:44 PM UTC


https://goo.gl/photos/My7C5E9nrYRmR8AQ9
Error message when trying to access auto import settings.

I reset preferences, and when I opened LR I could access auto import settings just fine. Then I relaunched and opened my everyday catalog. Now when accessing auto import settings I get the same error message. I then optimizing my catalog to see if that would help. No change, I still get the error. 

Any help would be appreciated.
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Rikk Flohr-Retired
Adobe Employee
Dec 13, 2016 2:46 PM UTC
Thanks Victoria, I have cross-referenced the bug with this post. 
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Rikk Flohr: Adobe Photography Org
Inspiring
Dec 13, 2016 10:57 AM UTC
Have the same issue and although it is not a big issue for me as I always import to the same location then move them afterwards to separate folders,  but it is still annoying. (MacPro El Cap Lr 2015.8)
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Participating Frequently
Dec 13, 2016 4:56 AM UTC
Thank you from me  too. I was worried about reseting the preferences in case I lost the preexisting folder set up. I'm currently auto importing to the job folder from last week then moving the images to a new folder at the end of the shoot. Not a great solution but it's workable and way better than losing all ability to auto import.
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Gary Lum
Known Participant
Dec 13, 2016 4:26 AM UTC
Thank you. I won't bother with a preferences reset then. I'll wait. While the auto import settings is important, I can still use Lightroom 2015.8 and I can use workarounds to import files.
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Victoria Bampton LR Queen
Community Expert
Community Expert
Dec 13, 2016 4:20 AM UTC
I reproduced this issue using B Field's catalog today (but couldn't reproduce it with my own in the same machine) and submitted it as a bug internally. Preference reset didn't help. Manually removing the auto import settings from the catalog (NOT recommended!) did allow the dialog to open, and then it failed again when they were set again. Bug reference LRD-4194222.
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Victoria - The Lightroom Queen
Gary Lum
Known Participant
Dec 13, 2016 4:06 AM UTC
I'm having the same problem with Lightroom 2015.8 and MacOS 10.11.6. I will try a preference reset and see what happens.
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Rikk Flohr-Retired
Adobe Employee
Dec 11, 2016 5:17 PM UTC
Then let's try a Preference file reset. 

Close Lightroom. Hold down [Opt]+[Shift] and relaunch Lightroom. Overwrite the preferences when prompted. Close Lightroom and reopen.

Can you access the menu option after doing this?
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Rikk Flohr: Adobe Photography Org
Inspiring
Dec 10, 2016 4:59 PM UTC
OSX 10.11.6. I can't select and Empty watched folder, if I can't access the Auto Import Settings.  It still imports automatically based on the old settings, but I can't change anything or select a new destination folder.  When I go to the File menu and select "Auto Import Settings" nothing happens.
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