Known Participant

P: Compare View on 2nd Monitor shows no image on Zoom.

Forum|Forum|2 years ago
October 10, 2023
130 replies
26143 views

After LR Classic 13.0 and update 13.0.1 Lightroom is behaving weird on my second monitor.
Before I could use the compare mode on the second monitor when in the develop module on the first without any issues.
Could zoom in and out on the comparisons.
After the update this behaves odd.

Sometimes it will zoom in and out as before but most of the time it doesn't and one of the selected pics for comparison won't even show (just black) or sometimes even zooms in at a different percentage compared to the other. This only occurs when in the Develop module.

Switching from Compare to Loupe on the second monitor sometimes won't work either - display goes black.

When I switch to the Library module on the first screen there's no issue.

I've got a very robust Windows system with 32 GB of RAM and a NVIDIA GeForce RTX 3060 Ti 8GB of RAM which before (v 12.5) just did the job without any trouble.

Seems like Adobe rushed to do this update but forgot to test it thouroughly.

Windows

This topic has been closed for replies.

Show previous replies

D

defaultg0xz0h1s8nty

Participant

I had this problem or one very similar when I upgraded from LRC 12.5 to 13.0.1 earlier today. I have a Dell machine with an Nvidia GeForce GTX 1650 in addition to the onboard Intel adapter. The Intel adapter was enabled. It had been disabled but it appears to have been enabled on August 8th. Disabling the adapter fixed the problem.

As part of the diagnosis, Adobe support changed Use Graphics Processor from Auto to Off in the Performance tab of the Preferences dialog. This changed the behavior to normal, but it would affect performance so it's just a diagnostic step, not a fix.

D

Diana33191177t1ej

Participant

i tried that and its not working ugh

M

Martinhfarrell

Participant

Yes, all up to date.

M

Martinhfarrell

Participant

Yes Nikon, various model, all have this issue.

M

Martinhfarrell

Participant

Hi, Since update to 13.0.1 my second monitor will not work in Loupe mode at 100%. When at "FIT" it works fine but if I zoom in to more than full screen it displays large areas of black screen, at 100% the screen is all black.

In Library mode it all works fine. Before version 13.0.1 it all worked fine.

This happens with photos from all my cameras (Nikon raw files, TIFF's and JPG's)

System is windows 10, all updates installed.

Sean McCormack

Community Expert

A lot of display issues are related to the graphics driver. Is yours up to date?

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

F

freddyv5251997

Participant

I have the same issue, library zoom on second monitor works fine but develop wont zoom over 100% giving a black screen.

I use W11 with NVIDA RTX 3070Ti.

F

freddyv5251997

Participant

On my second screen, when enlarging to 200%, I only get a black screen. Even by 100%. Or a small piece of the photo

P

PatGarrett

Inspiring

This is repeatable.... When I use 2 displays in devlope mode, display 2 is fine UNTIL i click to enlarge display 2 loupe the display shows only a bout 1/4 of the image and jumps to the bottom left of my screen.

Other things that might make this a rare issue.... Display 1 is a 2560x1600 in HDR mode. Display 2 is 3840x2160 in SDR mode. Windows display setting Display 1 is 175%, display 2 is 150%