Skip to main content
Participant
Mar 12, 2025 12:00 AM UTC
Needs More Info

P: Crash of LrC 14.2 after selecting 'export' when inside corporate network only

Across our large scale enterprise network, we're receiving reports from users of LrC crashing when they click the 'Export' option (File -> Export).

 

I'm unsure what's causing this. We run a proxy on our infrastructure, and all of the necessary Adobe Endpoints have been whitelisted per this whitepaper - https://helpx.adobe.com/au/enterprise/kb/network-endpoints.html

 

Is there anything I'm missing here? It works for users when they take their devices home/if they hotspot. Wiresharks are not coming up with anything specific

 

Adobe LrC 14.2

Windows 11 and Windows 10 computers affected

1 reply

Rikk Flohr-Retired
Adobe Employee
Apr 1, 2025 2:42 PM UTC

Cross-referencing to internal bug report.

 

Translate
Rikk Flohr: Adobe Photography Org