Skip to main content
Participant
March 12, 2025

P: Crash of LrC 14.2 after selecting 'export' when inside corporate network only

  • March 12, 2025
  • 1 reply
  • 340 views

Across our large scale enterprise network, we're receiving reports from users of LrC crashing when they click the 'Export' option (File -> Export).

 

I'm unsure what's causing this. We run a proxy on our infrastructure, and all of the necessary Adobe Endpoints have been whitelisted per this whitepaper - https://helpx.adobe.com/au/enterprise/kb/network-endpoints.html

 

Is there anything I'm missing here? It works for users when they take their devices home/if they hotspot. Wiresharks are not coming up with anything specific

 

Adobe LrC 14.2

Windows 11 and Windows 10 computers affected

1 reply

Rikk Flohr_Photography
Community Manager
April 1, 2025

Cross-referencing to internal bug report.

 

Rikk Flohr: Adobe Photography Org