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Known Participant
Jan 3, 2022 12:39 AM UTC
Open for Voting

P: Crash on launch Mac OS

I am running teh latest in every way on my MacOS and All Adobe CC apps.

 

Every App is fine except LR Classic - I have tried every trouble shoot - uninstall reinstall etc.

 

I had this issue before and I trashed the preferences and it all seemed fine

Suddenly it all went downhill.

 

If EVERY other App Adobe and otherwise run just fine then logic would dictate that LR clearly has an issue.

 

 

LR version 11.1

MacOS 12.1

Mac Mini M1 : 16GB ram and 1TB SSD

 

Everyuthing is updated.

 

When launching LR vis the App icon in dock or by clicking on a catalogue direct the results are the same a whopping crash report. Which by the way I'll gladly post here if anyone know how to read it.

 

Thnak you all for any help/solutions.

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11 replies

orbit504Author
Known Participant
Jan 4, 2022 6:48 PM UTC

Thnak you and we'll keep an eye for any updates.

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Rikk Flohr-Retired
Adobe Employee
Jan 4, 2022 11:48 AM UTC

I was able to locate your report at this email. We have a bug filed for it already so I have cross-referenced your post to the existing bug. 

 

Thank you for the additional informtion. 

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Rikk Flohr: Adobe Photography Org
Rikk Flohr-Retired
Adobe Employee
Jan 4, 2022 11:47 AM UTC

Known Issue - adding existing bug information to thread. 
Set status to acknowledged.

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Rikk Flohr: Adobe Photography Org
Rikk Flohr-Retired
Adobe Employee
Jan 3, 2022 1:14 PM UTC

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

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Rikk Flohr: Adobe Photography Org
Ian Lyons
Community Expert
Community Expert
Jan 3, 2022 2:12 PM UTC

Rikk,

 

I can't comment on the crash report, but there have been a number of posts to the forum since Monterey 12.1 was relased in which customers using LrC 11.1 on M1 and M1 Pro/Max have had to downgrade to 11.0.1 or 11.0 due to poor peformance or crashes.

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orbit504Author
Known Participant
Jan 3, 2022 5:24 PM UTC

Now that's interesting. But yet no other Apps including Photoshop or Bridge have issues. Or any other apps on my system.

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orbit504Author
Known Participant
Jan 3, 2022 12:51 AM UTC

UPDATE: I installed older version 11.0.1 and it works just fine so it HAS to be an issue with 11.1 

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