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Inspiring
Feb 13, 2019 9:19 AM UTC
Released

P: Crash on startup

I was using LR 8.2 today and tried to use the Enhance Details. An error came up saying I needed to update Windows 10 for it to work. I updated Windows 10 and ever since Lightroom Classic CC and CC for Desktop crash upon startup.

I have uninstalled Classic CC and gone back to 8.1 and I am able to work. This is very frustrating.

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95 replies

Inspiring
Feb 22, 2019 6:49 PM UTC
Nvidia has released new drivers, no more crash !
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Participating Frequently
Feb 22, 2019 6:45 PM UTC
NOT A SOLUTION

When you uninstall drivers you completely reset the graphical setting, when you reinstall them again it "might" work.

Set your graphical settings back to quality and program doesn't work again.

With my 1080TI turning off FXAA and MFAA in nvidia control panel worked.

There is nothing wrong with the driver, just someone that Adobe doesn't know how to code, and for multibillion company to turn paying customers into beta testers is riddicous, with proper QA, this should never happen.
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Participating Frequently
Feb 22, 2019 10:15 AM UTC
Updating is not enough. You have to remove the old drivers first.

I would remove all Nvidia software and remove the card in device manager. Restart the computer. Remove LR. Make another restart. 

Then install a new driver, and LR. 
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Participating Frequently
Feb 22, 2019 2:26 AM UTC
none of the suppose fix work !!! doesn't work we are been use as guinea pig that not right they release a product that they new did not work.  not verry please , i spend 3 hour with tech support witch they log in my computer did a bunch of try and change lot of setting and still does not work 
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Participating Frequently
Feb 22, 2019 2:23 AM UTC
doesn't work we are been use as guinea pig that not right they release a product that they new did not work.  not verry please
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Participant
Feb 21, 2019 11:15 PM UTC
me too
GTX1070 Premier Pro has an issue the 1070 as well
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Cool_Hand
Participating Frequently
Feb 20, 2019 4:56 PM UTC
Instead of disabling the driver would this work?
https://www.digitalcitizen.life/set-which-video-cards-are-used-apps-games-windows-10

I am afraid, my machine only has one graphics card so I can't test it.
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Inspiring
Feb 19, 2019 10:26 PM UTC
Same lightroom 8.2 crashes on start up.windows is up to date all graphics on board and dedicated graphics card are all up to date.this had only been an issue since the February lightroom updated.photoshop is working fine.i suspect a bug in the software.lots of crash reports sent .I get the feeling that the Adobe engineer are having a hard time trying to sort this .
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Inspiring
Feb 19, 2019 6:28 PM UTC
This is what solved the issue for me.
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Inspiring
Feb 19, 2019 6:19 PM UTC
Doesn't work.
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