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Sugarismagic
Sugarismagic
Participating Frequently
March 7, 2023

P: Crash when tethering (8160210)

  • March 7, 2023
  • 6 replies
  • 2778 views

Hi, after a roll back on mac os Monterey to keep the tethering possibilites unvailable on Ventura, Lightroom 12.2 crashes as soon as i ask to tether and restart under Rosetta. 
Help please

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6 replies

D
defaultccyqfgd3jw6r
Participant
April 29, 2023

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Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
April 18, 2023

Greetings all,

 

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Sugarismagic
SugarismagicAuthor
Participating Frequently
March 8, 2023

Ventura, LR and Nikon seems working now yes. Thank you. Still curious about my other issues on monterey since I still need a Monterey version for other work. 

Thank you for your help

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
March 7, 2023

I've located an internal bug that maps to your new crash report. I've cross-referenced them to each other. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
March 7, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

 

I would also add that as of LrC 12.2 and Ventura 13.2.1 tethering issues are resolved. It is not necessary to use Monterey for functionality. 

 

Rikk Flohr: Adobe Photography Org
Sugarismagic
SugarismagicAuthor
Participating Frequently
March 7, 2023

The answer to all of question are yes. 
Just sent a new crash report with the same email as here. 

Would you like the report here ? 

 

Than you for the update, is it resolved for Nikon cameras too ? 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
March 7, 2023

No. The crash report needs to be sent via the dialog for the engineers to review. Please do not post Adobe crash reports here. 

You answered 'yes' to all above: "Was the crash dialog Adobe’s? Apple’s?" So you saw both an Apple and and Adobe report?

Rikk Flohr: Adobe Photography Org
Sugarismagic
SugarismagicAuthor
Participating Frequently
March 7, 2023

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