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Inspiring
Apr 3, 2018 8:20 PM UTC
Open for Voting

P: Crash with new presets

After applying one of the new B/W presets, and then zooming in, the app crashes.  Re-opening and zooming agin on same image, usually no problem, but if applying a new preset to same image or a new preset to another image and zooming in, it crashes again.  Happens consistently with B/W, seems to be OK with color presets, but have  only tried a few.

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15 replies

Inspiring
Apr 4, 2018 2:11 AM UTC
Occurs with graphics processor On, checked.Running Sierra 10.13.4, AMD Radeon R9 M395X 4096MB
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Inspiring
Apr 3, 2018 11:32 PM UTC

Having similar crashing issues. Problems include:

1)  Lightroom is now extremely slow on startup, 1 minute or more to open a catalog with 140 images in it, this is even after all the presets have been converted to XMP files (yet seemingly still retain their ".lrtemplate" suffix.


2) Slow to go from Library to Develop or the reverse... 30 seconds or more


3) Random crashing, on several different catalogs of different sizes. This is obviously the the worst thing, rendering Lightroom completely unstable and unusable. 

Running Mac OS Sierra on MacBook Air with 8 GB of RAM. Previous 7.2 version was rock solid stable. Even turning GPU off it still crashes. 

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Rob_Sylvan
Community Expert
Community Expert
Apr 3, 2018 10:01 PM UTC
I couldn't reproduce either. Does it make any difference if you have Use Graphics Processor checked or unchecked?
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Legend
Apr 3, 2018 9:42 PM UTC
Please submit a crash report with your email address. Put the URL to this thread in the comments/description: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
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Inspiring
Apr 3, 2018 9:23 PM UTC
Cannot reproduce this behaviour. Am on Win 10 64bit.
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