Participant

P: Crash with the error message (7999204)

Forum|Forum|3 years ago
February 11, 2023
2 replies
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Lightroom classic has been incredibly unstable on my P14s Gen 3 (AMD).

My symptoms after editing or flicking through just a handful of photos:

Crash with the error message that reading the catalogue failed
Main UI stop updating, but second window still works

I've already sent so many bug reports, with the option to get permit getting contacted, but I hear nothing back.

My best guess is that it overshoots the amount of video ram that's allocated. Even the Adobe info panel indicates >100% utilisation. Is it possible to manually reduce GPU RAM allocation? Or is that caused by another issue?

I'd greatly appreciate something that can help me stop these constant crashes.

Windows

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T

TomOnABudgetAuthor

Participant

Thanks for the quick response on here. I'm surprised you work on the weekend.

One thing I did notice:

It crashes faster when I have Chrome running on a second monitor (I tend to listen to videos or Youtube music in the background). However, even without that, it can still give me issues.