P: Crashes on importing from iPhone with Catalina

I've noticed a couple of new posters on this thread today. This issue was solved in the 9.1 release of Lightroom Classic and was a Catalina-related fix.  The thread was considered closed at that time. 

I see Kevin is using Windows and Phil has not named an operating system.

Can you both verify your OS Version number [Start] "Winver" and your installed Lightroom version number (Help>System Info...)

It would also help to know the iOS version of your devices. 

I am guessing this needs to be a new thread but without the information I cannot tell yet. 

Thanks for your help!

I am experiencing the same issue. Using a iPhone XR. The first attempt imported about 350 out of 600. Now each time I try it will import a few photos then hang.

I've had this same problem for awhile.  I have Windows 10 and an iPhone 6S+.  So frustrating.  It will import a few, sometimes many.  Then, it will hang.  I have no clue why it keeps hanging.  It does it on my mac, it does it on my Windows machine.  There's some serious problem with Lightroom Classic's ability to import.  

If you have many photos it can take a long time to populate the grid. If you are using a Macbook, try a different USB port.

Trying to import all photos from my IPhone 8 using LR Classic 9.2. Doesn't crash - just hangs / or says no photos to import. Sometimes will import a few, then hang. Beyond frustrating!

I'm happy to report that, for me at least, the update solved the problem. Just imported 1,100 photos from my phone to LR successfully. Now, if only Apple would make it easier to delete all of them quickly from the phone! 

I submitted a crash report this morning to Adobe. Yes, with this email. Thank you.

Nancy,

I do not find any crash reports under your email address (used on this forum). Have you been submitting the crash reports?  Are they Apple or Adobe crash reports?

I am having the same issue trying to import from iPhone X.  i have done this many times before without a problem but now Lightroom keeps hanging up, won't import, and keeps crashing.   I have installed the 9.1 update that was mentioned.   

This should be resolved by the 9.1 update released earlier today. Please give it a try and let us know if you still see the issue after updating.  Thank you for your patience!