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P: Crashing when attempting to access Map or Web modules (macOS 10.14.6)

Forum|Forum|6 years ago
August 19, 2019
48 replies
668 views

Lightroom 8.4 crashing when attempting to access Map or Web modules. No problem accessing all other modules. Using macOS 10.14.6 on an iMac Pro.

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andys16640983

Participating Frequently

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andys16640983

Participating Frequently

submitted

andys16640983

Participating Frequently

Simon. I have always sublimed the crash logs tagged with my email over the last two days.

TheDigitalDog

Inspiring

Speaking only for myself, I've submitted such logs, console reports etc with Smit.
Andy Smith should do so, and as I suggested on the other forum, some idea of his hardware too. There has to be something both of us have in common.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

S

simonsaith

Adobe Employee

Please submit the crash log to Adobe, tagging with your email address.

TheDigitalDog

Inspiring

Jeff, I've been working for (weeks) on this issue, same as reported here. But no word back since the 9th. But I can conform there's an issue, just don't know what the cause might be.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

andys16640983

Participating Frequently

Going to 'Maps' crashes Lightroom completely. MAC 10.14.5. LR 8.4, Camera Raw 11.4.

Tried turning GPU off. It doesn't solve the problem.

J

J453

Legend

Hi Paul, it looks like engineering is looking into this issue.

Do you happen to be signed out? If you sign back in does it work?

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