Skip to main content
pgmanuel
Participating Frequently
Aug 19, 2019 5:25 AM UTC
Released

P: Crashing when attempting to access Map or Web modules (macOS 10.14.6)

Lightroom 8.4 crashing when attempting to access Map or Web modules. No problem accessing all other modules. Using macOS 10.14.6 on an iMac Pro.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    48 replies

    Show previous replies
    andys16640983
    andys16640983
    Participating Frequently
    Aug 19, 2019 6:32 PM UTC
    Translate
    andys16640983
    andys16640983
    Participating Frequently
    Aug 19, 2019 6:30 PM UTC
    submitted
    Translate
    andys16640983
    andys16640983
    Participating Frequently
    Aug 19, 2019 6:30 PM UTC
    Simon.  I have always sublimed the crash logs tagged with my email over the last two days.
    Translate
    TheDigitalDog
    TheDigitalDog
    Inspiring
    Aug 19, 2019 5:08 PM UTC
    Speaking only for myself, I've submitted such logs, console reports etc with Smit. 
    Andy Smith should do so, and as I suggested on the other forum, some idea of his hardware too. There has to be something both of us have in common. 
    Translate
    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    Adobe Employee
    simonsaith
    Adobe Employee
    Aug 19, 2019 5:01 PM UTC
    Please submit the crash log to Adobe, tagging with your email address.
    Translate
    TheDigitalDog
    TheDigitalDog
    Inspiring
    Aug 19, 2019 5:00 PM UTC
    Jeff, I've been working for (weeks) on this issue, same as reported here. But no word back since the 9th. But I can conform there's an issue, just don't know what the cause might be. 
    Translate
    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    andys16640983
    andys16640983
    Participating Frequently
    Aug 19, 2019 3:41 PM UTC


    Going to 'Maps' crashes Lightroom completely.  MAC 10.14.5.  LR 8.4, Camera Raw 11.4.

    Tried turning GPU off.  It doesn't solve the problem.
    Translate
    J453
    Legend
    Aug 19, 2019 2:31 PM UTC
    Hi Paul, it looks like engineering is looking into this issue.

    Do you happen to be signed out? If you sign back in does it work?
    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices