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Chrisslybear
Participant
October 15, 2023

P: $$$/CRaw/Error/Unknown=There was an unknown error. (1)

  • October 15, 2023
  • 42 replies
  • 12393 views

Since upgrading to v13, the export of images doesn´t work anymore. I always get this message:
$$$/CRaw/Error/Unknown=There was an unknown error. (1)

 

I´ve tried reinstalling it, but its also couldn´t solve my problem. 
My system is Windows 11, 64-Bit version . All Drivers are up to date

This topic has been closed for replies.

42 replies

Participating Frequently
December 2, 2023

Seemed that my issue was caused as my laptop didnt have a grunty enough graphics card.  Luckily I managed to roll back to V12.something.  I have since upgraded back to a PC, with no issues now.  Luckily I already had that on order.  But spent a very frustrating and embarrasing few weeks not being able to export, and send galleries to clients.

Participant
November 29, 2023

tambem tenho o mesmo erro e não consigo resolver 

Participant
November 29, 2023

ERRO: $$$/craw/error/createfile failed=the file could not be created

 

Participating Frequently
November 27, 2023

And I've got another problem: I've asked for the XMP attachments to be separated in my folders, so that I can open them with another computer, and shockingly, the XMPs don't exist. By modifying the colorimetric profile, I'm able to export, but the modifications I've made aren't on my
images! I'm slowly getting the hang of it. My customers are slowing down, and I'm totally stuck. I just feel that Adobe is letting us down on this one. 

Participant
November 26, 2023

Also having this exact same problem. If I took masking off I was able to export, but that doesn't help me as I need the masking. Client waiting on gallery and I cannot provide it to them. 

Participating Frequently
November 26, 2023

14000 px panorama, and it worked well to save out as a JPG/TIFF via  Photoshop. Just for reference

Participating Frequently
November 26, 2023

Work around - Send it to photoshop from light room to edit and just use photo shop to save it out.

Participating Frequently
November 24, 2023

I started experiencing the same problem a couple of months ago.

The fix/ workaround is NOT to have any Manual Noise Reduction applied to the image.  (Reset Luminance in Detail settings.)

For me this problem only happens with .jpg 360 pano images from DJI drone.  This was not a problem until a few months ago.  The size of these images are 8192 x 4096.

 

Participant
November 24, 2023

Brasil aqui, e cara eu to com esse problema e eu estava achando que era minha placa de video e pelo jeito não é.

Ja nem sei o que faço, as vezes da erro na importação, aparecem interrogação na foto depois que importa e qdo exporto da esses erros...desativei o uso da placa de video e mesmo assim....nada....e adobe não responde...sem fala que qdo tento usar o photoshop ele trava e fecha tb.....ah e as vezes a tela pisca, desliga e volta

Participating Frequently
November 22, 2023

I've had this problem for over 20 days now, and I still haven't heard back from Adobe. At first, it was files from an Insta360 OneRS camera. I went back to version V12, and shockingly, I can't export anything at all... Whether it's one of my cannons, my drones, or any image at all. I find myself blocked, and obliged to process the files in a remote office, at a colleague's place... In the meantime, I pay my monthly subscription. I'm getting tired of waiting.
I've uninstalled everything (including the preferences), reinstalled everything after cleaning with Creative Cloud Cleaner, and nothing helps. My files are no longer exportable.