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Known Participant
Apr 4, 2017 7:44 PM UTC
Released

P: Custom Order lost with slight accidental movement of thumbnail in filmstrip

When sort order is set to date order, it then changes to custom order each and every time an image is edited in Photoshop

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171 replies

Inspiring
Jun 15, 2019 8:15 PM UTC
Hi John

No, sorry....all my folders are set to Capture time. They are only set to Custom sort when Lightroom fails as shown in the video. The folder the goldfinch was in was set to Capture before sending it to PS. I'll see if I can get another video showing the 'sort' before edit.
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johnrellis
Legend
Jun 15, 2019 7:10 PM UTC
John, your video has all the clues need to explain what you're observing. (If a picture is worth a 1000 words, a video can be worth ten times that.) Your issue is different than Nick's (the original poster).

You're working in a folder set to Sort: Custom Order. You edit the first file, a raw, in Photoshop and then save that file as a TIFF. LR stacks that TIFF on top of the original raw (you have the option Preferences > External Editing > Stack With Original set). And then that stack moves to the end of the filmstrip.

This occurs because LR always sorts grid view and the film strip by the attributes of the top photo in a stack. When any file gets added to a folder or collection with Custom Order, that file's custom-order position gets set to the end of the folder or collection (e.g. if there are 3 photos in the folder and you add one to the folder, it gets position 4).

Thus, in this situation, the newly added TIFF gets a Custom Order position at the end of the folder, and since it's on top of the stack, the stack gets sorted at the end of the filmstrip. You can verify this by right-clicking the original raw and doing Stacking > Move To Top Of Stack -- the stack moves to the beginning of the filmstrip.

A partial workaround is to set the sort order of the filmstrip to Capture Time or File Name.  Then the stack won't get moved around when you edit, since the newly added TIFF will sort in the same location as the original raw. Of course, if you really want that custom order in your editing workflow, this workaround isn't satisfactory.

I think it would be less confusing for a TIFF created by Photo > Edit In to inherit the Custom Order position from the original.  Then the resulting stack wouldn't jump around in the filmstrip.  You could file a separate feature request for that -- Adobe won't see it buried here. 

Nick, the original poster, observes a different problem: He's editing a photo in a folder or collection (not clear which) with Sort: Capture Time, and after returning to Photoshop the order gets set to Sort: Custom Order.
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Nick_13Author
Known Participant
Jun 15, 2019 5:00 PM UTC
This is identical to the problem I continually have on the Apple Mac with Lightroom, where I usually have the order set to Capture, but on returning from Photoshop the order changes to Custom, and I have to set it back to Capture Time.  Very frustrating 
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Inspiring
Jun 15, 2019 4:43 PM UTC
I manage a goldfinch video.....safe and family friendly

https://vimeo.com/342464270


The other vids on my channel are Art Nude....be careful
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Inspiring
Jun 15, 2019 4:09 PM UTC
i will post a link only
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Victoria Bampton LR Queen
Community Expert
Community Expert
Jun 15, 2019 3:33 PM UTC
> its a nude image so youtube wont accept it

Please bear in mind that this is also a family-friendly site...
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Victoria - The Lightroom Queen
Inspiring
Jun 15, 2019 3:06 PM UTC
I will upload one shortly to vimeo.....its a nude image so youtube wont accept it
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johnrellis
Legend
Jun 15, 2019 2:45 PM UTC
The original poster provided two screen recordings, but unfortunately, they're no longer available on Youtube.
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johnrellis
Legend
Jun 15, 2019 2:44 PM UTC
I think it's unlikely this bug will be addressed until Adobe product developers can reproduce it. Reviewing past posts, two employees and at least two very experienced users have tried but failed. 

If several of you experiencing this bug could post full-resolution screen recordings on Dropbox, Google Drive, Youtube, or similar, showing the full screen with your entire workflow, from selecting a photo to edit in Library grid view, editing it in Photoshop, returning to Library, this could provide more clues about how to reproduce the problem.  (Using Library grid view rather than Loupe view in Library or Develop might provide more clues; but if it only happens in Loupe view, then a screen recording of that would be better than nothing.)
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JLinePhoto
Participant
Jun 15, 2019 1:55 PM UTC
I also shoot weddings and this is going to really mess things up. Does anyone know why this is happening and how to get back to how things worked before?
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