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Known Participant
April 4, 2017

P: Custom Order lost with slight accidental movement of thumbnail in filmstrip

  • April 4, 2017
  • 171 replies
  • 3339 views

When sort order is set to date order, it then changes to custom order each and every time an image is edited in Photoshop

This topic has been closed for replies.

171 replies

Rikk Flohr_Photography
Community Manager
March 5, 2019
Do I have this workflow correct?

  1. Select Album with a custom sort order
  2. Select Three images to perform a Photo Merge - HDR (or is this a Send to Photoshop for HDR?)
Result: 

With Wacom - Sort Order Changes
Without Wacom - Sort Order is stable
Rikk Flohr: Adobe Photography Org
Known Participant
February 27, 2019
Exactly!
Nick_13Author
Known Participant
February 27, 2019
Leads one to surmise that Adobe are only interested in focusing their efforts where a financial return is expected (not considering that consequences of losing customers will be the result of their neglect in this respect !!)
Nick_13Author
Known Participant
February 27, 2019
What is mystifying is the inconsistency - the sort order can be maintained for several callouts to Photoshop, and then randomly scramble for a few callouts, and then behave.  Haven't used a mouse for nearly a decade so am reluctant to start due to this inconvenience.  I do wish Adobe would take it's customers seriously
Known Participant
February 25, 2019
Come on!  Lightroom has been unable to remember a previous sort order since version 3!  I routinely have to reset the sort order after importing, switching modes, and using exernal editors.  This is nothing new, and nothing that Adobe has ever bothered to fix.
Inspiring
February 25, 2019
OK.  I have this problem regularly.  Based on the last few posts I tested (data points = 1) with and without Wacom Intuos 4 tablet.  With the single test the sort order changes when using the Wacom tablet.  When I turn off the tablet and perform the same operation the sort order does not change.  The specific operation I tested is HDR merge 3 images.  Although I didn't test it here, this problem occurs when going to and from PS.
Participant
January 30, 2019
eureka! I currently use a cintiq, previously a wacom tablet... so this all seems to align.  Now perhaps a solution?
Nick_13Author
Known Participant
January 29, 2019
Interesting - it could be that Wacom software is contributing to the problem.  I don't have/use a mouse, so cannot compare, although the intermittent nature is becoming more frequent in my situation.  For Adobe not to take note of these problems, whether Wacom contributes or not, is a very frustrating and long standing irritation and hinderance to workflow 
Inspiring
January 29, 2019
Welp! This thread is 2 years old and it came first in my Google search on this issue. Apparently, it hasn't been resolved. Although I am running an older version of LR Classic. I noticed the issue when using my pen and tablet. It would happen almost every time. When I switched back to mouse it went it never happened. In my case, there seems to be a bug with my drawing tablet. Very strange! 
Inspiring
November 14, 2018
This has been happening to me since lightroom went CC, i.e., ,about 2 years. In my case the order gets changed to custom absolutely every time I round trip to an external editor (any editor, not just PS).  And it doesn't matter if I start the process from within a folder or a collection. Incredibly frustrating, especially since I am I neat freak and reorder the photos each time this happens.