Skip to main content
Known Participant
April 4, 2017

P: Custom Order lost with slight accidental movement of thumbnail in filmstrip

  • April 4, 2017
  • 171 replies
  • 3339 views

When sort order is set to date order, it then changes to custom order each and every time an image is edited in Photoshop

This topic has been closed for replies.

171 replies

Nick_13Author
Known Participant
August 2, 2018
The problem has just occurred again.  However I am not sure I can share the two RAW files I combined into a psd in Photoshop, as they are not accepted for uploading here (both size and format).  If I can send them any other way please let me know.  I have noticed that the Capture Time does jump to Custom Order from time to time and wonder if this is more of the problem.  I am trying to ascertain why this happens - it may be after exporting a set of images (I have just tested this option and export didn't seem to change the order this time), otherwise I cannot think of any other regular task that may effect the order - but will keep searching to see if there is an indication of why Capture Time changes to Custom Order
Nick_13Author
Known Participant
August 1, 2018
Will do, as soon as it happens again.  Although I have to say it is that random that it can happen next to a photo that was taken minutes apart and which returns to the correct (Time Order) place - it is a mystery to me
Adobe Employee
July 31, 2018
Thanks for the video Nick - I have been trying the same at my end as well. Not still getting it to happen 😞
If the issue happens next please share the files that you see them happening - analysing the date fields in the file could help us nail it.
Nick_13Author
Known Participant
July 30, 2018
Do the videos help give any clues as to why I am experiencing this intermittent issue ?
Nick_13Author
Known Participant
July 21, 2018
I have taken 2 rather shaky videos to demonstrate this intermittent problem (sometimes when a photo is edited in Photoshop it returns to its original position in the Capture Time location, and as in these videos, it returns to the end of the gallery i the Folder). There is no regular pattern as to when the photo returns to the original position or not.  I would add that this has been happening for several years now (long before I started to use Loupedeck, so that has no bearing on the problem).  The first video shows opening a photo (when the order is set to Capture Time) in Photoshop.  I then carried out some edits in Photoshop, and the second video shows the image saved and returning to Lightroom but at the end of the gallery (folder).  I hope that makes sense, and gives clues to the erratic and frustrating position change in the folder.  If you require screenshot of the Folder arrangement or any other aspect of this problem, let me know.  
Adobe Employee
July 18, 2018
yes - please share a video. I am unable to reproduce the same at my end. It's possible we are using different steps to achieve the same that you are doing, and hence not seeing the 'bug'.

Thanks.
Victoria Bampton LR Queen
Community Expert
Community Expert
July 18, 2018
> The "Capture Date" for this new image is 'now', this current minute it gets created.

The file creation date is now, but the capture date remains the date of capture.

> So the issue is that when returning from Photoshop the photo is changing the view order in Lightroom (from Capture Time to Custom Order). Is this a bug in Lightroom.

It certainly sounds like a bug, but not being able to reproduce it is a problem. Any chance you can grab a video of your steps so we can figure out what we're doing differently?
Victoria - The Lightroom Queen
Nick_13Author
Known Participant
July 18, 2018
I appreciate your logic. But after editing a photo in Photoshop and it is returned to Lightroom and the sort order is thereby changed to Custom Order, when I then choose Capture Time in Lightroom the edited photo from Photoshop then jumps back to the original place in the taken order of the unedited photo. So the issue is that when returning from Photoshop the photo is changing the view order in Lightroom (from Capture Time to Custom Order). Is this a bug in Lightroom. I can’t think of any other explanation
Rob_Cullen
Community Expert
Community Expert
July 18, 2018
As I understand-When you 'send' a (raw) image to Photoshop by [Edit-In], Lightroom is creating a "new" pixel based document. The "Capture Date" for this new image is 'now', this current minute it gets created. The new image in Ps does not carry-over all the exif data from the originating raw file.Hence the way to view it next to the raw original is to set the sort order to "Filename".
Any file that is created 'now' must always appear at the end of a set of photos if sort order is "Capture Date".
Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Nick_13Author
Known Participant
July 17, 2018
Sorry Ps autocorrected to Photos - I meant, every time I edit an image from Lightroom to Photoshop (Photos is an incorrect reference, sorry about that), then on saving the edited image in Photoshop this image shows up in Lightroom at the end of the set of photos in the relevant folder - not in the Capture Time order where the photo originated from