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Participating Frequently
March 5, 2019

P: Drag and drop GPS tagging not working. Right click on map also not working

  • March 5, 2019
  • 99 replies
  • 3510 views

I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all. 

On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working. 

My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...

v8.2 seemed to solve the problem for many, but it did not help me. 

I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one. 

I have address book enabled. I am on OS Windows 7 Ultimate.

This topic has been closed for replies.

99 replies

BobRazowski
Participating Frequently
May 13, 2019
Hi.

My infos :

Lightroom Classic versiob 8.2.1 (1206193)

Licence Creative Cloud

Language : en

Operating System : Windows 10 Business

Version 10.0.17134


I spent 55 min with Adobe Support. I demonstrate the issue. The problem is escalated...


Rikk Flohr_Photography
Community Manager
May 6, 2019
I apologize for the delay. I spoke to the engineer and he should be contacting you again in the next 24 hours.  
Rikk Flohr: Adobe Photography Org
Participating Frequently
May 6, 2019
STILL BROKEN. Engineers no longer responding. What is going on?????
Inspiring
April 20, 2019
I've been having the same problem for months, through all versions. It seems to work ok for one or two batches of geotagging after startup, then appears to do nothing.
Inspiring
April 19, 2019
Having the same problem Lightroom 8.2 on Mac OSX 10.14, very frustrating- has always worked in the past without problem.
Participating Frequently
April 17, 2019
Still broken.
Participant
April 12, 2019
Same problem on MacOs 10.14.2, Lightroom Classic 8.2.1
Participating Frequently
March 25, 2019
Still unresolved. Engineers have seen the issue. 
Rikk Flohr_Photography
Community Manager
March 5, 2019
Charlie, 

Looks like one of our engineers is in touch with you directly. 
Rikk Flohr: Adobe Photography Org