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Participating Frequently
March 5, 2019

P: Drag and drop GPS tagging not working. Right click on map also not working

  • March 5, 2019
  • 99 replies
  • 3510 views

I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all. 

On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working. 

My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...

v8.2 seemed to solve the problem for many, but it did not help me. 

I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one. 

I have address book enabled. I am on OS Windows 7 Ultimate.

This topic has been closed for replies.

99 replies

alanjr_uk
Inspiring
August 18, 2020
OK, might be worth asking them to update the changelog for the Aug 2020 release that I linked to above to mention this too? Definitely be glad to have this finally sorted though!
Participating Frequently
August 18, 2020
Today Adobe announced this to be resolved in the release notes of LrC 9.4
Rikk Flohr_Photography
Community Manager
August 18, 2020
Yep - copy/paste mistake
Rikk Flohr: Adobe Photography Org
Victoria Bampton LR Queen
Community Expert
Community Expert
August 18, 2020
It's a mistake, looks like a text expander snippet. 
Victoria - The Lightroom Queen
alanjr_uk
Inspiring
August 18, 2020
I'm a bit confused too, the link is for February 2020 and the link in there to other updates from August doesn't mention this issue? https://helpx.adobe.com/lightroom-cc/...
Participating Frequently
August 18, 2020
Thank you Rikk, I am confused as your link is a February update. Which version of LR has the fix?
Rikk Flohr_Photography
Community Manager
August 18, 2020
Updates to Camera Raw, Lightroom Classic, and the Lightroom Ecosystem were released yesterday evening and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. 

You can read more about the updates here: https://feedback.photoshop.com/photoshop_family/topics/lightroom-and-camera-raw-february-2020-release

Thank you for your patience.
Rikk Flohr: Adobe Photography Org
Participant
August 17, 2020
TO ADOBE:

My Map still not working properly.

I tried everything suggested in this board and the issue is still there.
Please, understand that some of the suggestions presented here takes a long time to implement due to the size of my catalog. So, that means I have spent a great deal of my personal time to fix the issue to no success.

I urge some tech guru at ADOBE Corporation to please look into the Map issue and if necessary release a software update with a fix. We are loyal subscription customers for years.

Thank you,
Sincerely,

Frustrated Adobe customer somewhere in the old' USA.
  
Inspiring
August 15, 2020
Just discovered something interesting : I've renamed my new catalog with the same name as the old one and geotagging was not working anymore... Giving it a "new" name and then working again...

Following the test (the best part) : just RENAMING my original catalog (and its subfolders of course) has made the geotagging working again >_<" !

So you can first try to rename your catalog and geotagging might work again.

Finally it looks like this bug might be linked to some kind of preferences in user or data folder of the lightroom program, not because of the catalog itself...

Would be happy to hear about your own tests regarding renaming for this issue.

Mickael.
Inspiring
August 15, 2020
Hi there,

Creating a new catalog from my old one has worked too BUT I should "pause" the "Address research" in order to make the GPS tagging work. That means I cannot resolve the addresses from GPS data automatically on pictures with integrated GPS data...

So now, I've switched to the new catalog. I don't know exactly the impact of such a move on my cache, previews, preferences, etc... Thus for now, I've kept the old catalog and all subfolders as a backup, just in case.
BTW : when switching like this to a new catalog, is it possible to copy the previews folder to the new catalog ? It's 50Go of data in my case...

One last thing : My catalog is quite big (2 Go, almost 124 000 pictures) : the process of creating the new catalog was really long (I had to let it run overnight).

Hopes it helps others to solve that issue,
Mickaël.