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Known Participant
Jan 28, 2016 3:31 AM UTC
Released

P: Droplets no longer work with export presets (CC 2015.4)

Export preset where you chose "Open in other application" and you have selected a droplet (I have a folder with many droplets) does not work, because the droplet utilized by photoshop is not the one chosen in the export preset

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52 replies

Inspiring
May 24, 2016 8:31 AM UTC
Hi Rikk,
Is there a way for somone at adobe to test this on windows?  OR I can send you the action which may work on your mac, but not sure if testing a windows problem on a mac makes sense 
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Rikk Flohr-Retired
Adobe Employee
May 17, 2016 3:08 PM UTC
Gethin,

I did some testing with my own droplets on 75 and then 150 images and got 75/75 and 150/150 successfully created.  

I sent you a direct email to the address you have registered here requesting your Droplet and your Export Preset so we can have a look and see if we can duplicate. 
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Rikk Flohr: Adobe Photography Org
Inspiring
May 16, 2016 11:29 PM UTC
Hi chaps, windows 10. Yes I'm happy to share the droplet. its quite a long action. Exports are typically 15-40 images.   try this: http://adobe.ly/1qp9kOK if you need the action (as opposed to droplet), let me know
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john beardsworth
Community Expert
Community Expert
May 16, 2016 8:39 PM UTC
It would also be useful to know the OS. If Windows, it might be running into the command line length limit.
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Rikk Flohr-Retired
Adobe Employee
May 16, 2016 3:59 PM UTC
Gethin,

I would like to do some tests using your Droplet and your Export Preset. Would you be willing to share those files with me? 
How many images are in a typical export that is failing?
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Rikk Flohr: Adobe Photography Org
Inspiring
May 15, 2016 3:38 PM UTC
Sorry to hear that Gethin ... though now I am glad I haven't had the time to update to 2015.5.1 ... even though I make all my monthly payments on time without fail, I'm still stuck at 2015.3/6.3.

I wonder if I'll be stuck here permanently if I wish to utilize Ps Droplets in my workflow.

Very Troubling.

*** Jeffery – Any chance of a partial refund and a hold on billing until this issue is truly resolved?
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Inspiring
May 15, 2016 4:36 AM UTC
Not fixed. Droplet in export preset processes about 1/2 to 2/3 of the files requested but gives the droplet cannot connect error message.
2015.5.1, photohop, bridge, camera raw all up to date.
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Legend
Apr 28, 2016 4:18 PM UTC
This should be fixed in the Lightroom CC 2015.5.1/6.5.1 update that was released today: http://blogs.adobe.com/lightroomjournal/2016/04/lightroom-cc-2015-5-1-now-available.html
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Inspiring
Apr 20, 2016 11:41 PM UTC
So, Jeffrey  ...  if I tell you Lr crashes when I try to export a batch of images to a Ps Droplet ... it will be fixed sooner? You should have told me that a couple of updates ago ... I could have saved myself ... and many other users all the fun of beta testing and trouble shooting for you.
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Legend
Apr 19, 2016 4:12 PM UTC
Are you seeing a crash with Photoshop or Lightroom? If you are, you should start a new thread, and submit crash log with your Adobe ID: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html The team is very aggressive at fixing crashing issues.
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