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Participant
Oct 26, 2024 5:03 AM UTC
Released

P: Error : "Some masking models are downloading. Please try again later" (Copy/Paste Preset) (Mac)

Same  Problme  help me, please

315 replies

madisonn12135939
Participant
Apr 29, 2025 1:18 AM UTC

This is happening to me too. Can't apply any preset's or synch edits. I have galleries due and was severly set back by this today, going to try what others have said and install an earlier version and hope it solves the problem.

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Participant
Apr 29, 2025 1:01 AM UTC

I am dealing with the same issue. Please keep me posted on any updates. Every time i trt tonadd a preset it would give me the error "Some Masking models faild to download, please try again later." This is with Version 14.3. I currently reverted back to 14.2 and so far so good but would love to know when to update. Thank you so much Adobe team. 

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Participant
Apr 28, 2025 11:02 PM UTC

Morgan's temporary fix worked for me - went back to the previous version and I'm back in business!

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geologydlbjr
Participant
Apr 28, 2025 10:09 PM UTC

Thanks @johnrellis -- this would have been useful information to have from the original Adobe response team. I've done as you suggested and indeed the CameraRaw directory is there. But, I am reluctant to change the name of any directories esp in a hidden folder so will wait for Adobe to fix the problem....and in the meantime will start looking for another photo editing solution. I can't afford any more surprise delays when I am expected to turn around content. That's bad business (ahem).

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Participant
Apr 28, 2025 9:04 PM UTC

Estou com o mesmo problema desde Sábado 26/04. Já tentei o suporte e nada de resolverem. Acredito q essa última atualização veio com esse bug. Entrei no creative cloud e baixei a versão anterior 14.2 e voltou a funcionar 

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johnrellis
Legend
Apr 28, 2025 7:59 PM UTC

@kim_6454, @tracey0D4D, rolling back to LR 14.2 avoids the problem. (I'm not able to pin this post.)

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johnrellis
Legend
Apr 28, 2025 7:57 PM UTC

@geologydlbjr: "There is no Library directory under Users/[username]."

 

The Finder hides it by default.  To get to that folder, in Finder do the menu command Go > Go To Folder. Copy and paste this line:

 

 ~/Library/Application Support/Adobe/CameraRaw

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Participant
Apr 28, 2025 6:02 PM UTC

Gettting the same "Some Masking models failed to download. Please try again later." message while trying to Copy/Paste settings (that don't even involve any masks) from one image to another. I have updated to latest versions of MacOS and LrC. Then tried to uninstall and reinstall the LrC program app. And restarted MacBook Pro. Issue still exhists.

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geologydlbjr
Participant
Apr 28, 2025 5:58 PM UTC

@KrishnaMaithreya There is no Library directory under Users/[username]. The only place Library/Application Support/Adobe exists is [HD]/

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Adobe Employee
Apr 28, 2025 5:40 PM UTC

@geologydlbjr 
We expect LrC to create CameraRaw folder if there isn't one upon opening the app. Can you confirm if the location you're searching in is "/Users/<username>/Library/Application Support/Adobe/" ?

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