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A
Akash_Munshi2478
Participant
October 26, 2024

P: Error : "Some masking models are downloading. Please try again later" (Copy/Paste Preset) (Mac)

  • October 26, 2024
  • 229 replies
  • 47481 views

Same  Problme  help me, please

    229 replies

    Show previous replies
    morgan_civ
    morgan_civ
    Participant
    April 25, 2025

    Temporary fix: go into the Creative Cloud app, delete current version and downloaded a later version. May have some conflict with catalogs though. Check beforehand.

      P
      phbme
      Participating Frequently
      April 25, 2025

      or the same!!! help ..

      the message that appears on a red background:
      “Download of some Masking templates failed. Please try again later. “note I tried several times today but it still doesn't work!!!

      patricia

        P
        phbme
        Participating Frequently
        April 25, 2025

        ou pareil !!! help ..

        le message qui s'affiche sur fond rouge :
        " Le téléchargment de certains modèles Masquage à échoué. Veuillez réessayer ultérieurement."
        note j'ai essayé plusieur fois aujourd'hui mais c'est ca ne fonctionne toujours pas !!

        patricia

          D
          default68lg9dlox4bz
          Participant
          April 25, 2025

          Having the exact same issue.

            D
            default68lg9dlox4bz
            Participant
            April 25, 2025

            Cannot use my presents or sync my edits. Keep getting an error message saying "some masking modules failed to download. Try again later please" message. Help! 

              morgan_civ
              morgan_civ
              Participant
              April 25, 2025

              Hi all, after the recent update for Lightroom Classic I'm completely unable to copy and paste settings due to some failed masking imports. I've reset preferences, started new catalogs, signed out and back in, etc. Nothing is working. I'm on Mac

                Rikk Flohr_Photography
                Community Manager
                Rikk Flohr_PhotographyCommunity Manager
                Community Manager
                April 24, 2025

                4/24: Thank you for your report - we are investigating the issue. 
                For those of you afflicted,  please reply to this Pinned Post with your Country and Language settings. 

                Update (4/28) Thank you to those who've provided Country and language - we no longer need to collect this information. I have passed this on to the team. 

                Second update (4/28)

                For those of you who have not yet reverted to 14.2, the Classic team would like to collect some additional information from you to help us understand the issue that has eluded reproduction on our end thus far.  The steps below may remediate the problem, but we don't have confirmation. 

                 

                1. Verify the contents of  ~/Library/Application Support/Adobe/CameraRaw/ModelZoo . Are the models there?   A screenshot might help here. 
                2. Are Select Object or Select People working in masking? 

                 

                1. Close LRC
                2. Rename the above folder and relaunch LrC
                3. Wait for some time (allow the models to redownload)and then go to masking
                4. Try People Selection and Object Selection
                5. Try the same preset again

                 

                Do you see the same failure again?

                If so, we would like to collect the Original Model Zoo folder contents and a copy of a failing preset (please identify if it is Adobe-shipped or another). Additionally, the team would like to ask if Lightroom Desktop (version?) or Camera Raw (part of PS, version? are installed as well. 

                Lastly, if anyone can share the logs located at "~/Library/Application Support/Adobe/CameraRaw/Logs" it would be greatly appreciated. 

                At this point, the only way around this for the small number of customers affected is to return to version 14.2 until engineering can effect a fix. 

                Thank you for your patience as we sort this out.

                 

                Rikk Flohr: Adobe Photography Org
                  C
                  C.Rusanowsky
                  Participant
                  April 27, 2025

                  So I went to edit some work today and when I went to click my presets a error message pops up in red, this also happens when I try to use any AI masking. I reloaded my lightroom Classic software, even restset all prefreses, but nothing has changed. After I deleted all files and reinstalled the program. Still I am facing the same issue. It was working for me the day before, but cant find info on how to fix it. 

                   

                  HELP!

                   

                    N
                    nurgldrax
                    Participant
                    April 24, 2025

                    Same here. Nothing works

                      aldaimagen
                      aldaimagen
                      Participant
                      April 24, 2025

                      Para informar de un error: "no funcionan los Ajustes prestablesidos"
                      Lightroom clasic 14.3

                      Error: No puedo usar presents, me aparece: "No se ha podido descargar algunos modelos de mascara. Intentelo mas tarde"

                      Sitema operativo: MacBook Pro | macOS 15.0.1

                        M
                        maanmaansik
                        Participant
                        April 24, 2025

                        Also encoutering the same problem and tried everything said before but it wont help. Just contacted Adobe and I hope they can resolve it 🙂

                         

                          N
                          naldeau49
                          Known Participant
                          October 26, 2024

                          last month i was conisitently getting error message when trying to apply presets in LRC 13, : "some masking models failed to download. please try again later". gave up trying to fix it with the suggested solutions (none of which worked for me) and hoped it would be addressed in an update. well, i updated to LRC 14.0.1 yestereday and now not only do the presets still not work and give the same error message but i now get that error message when i simply try to copy and paste edit settings from one picture to another, even when there are no masks in the copied settings.  extremely frustrating as copy/paste picture settings are used all the time. so still no presets and copy/paste picture settings doesn't work. good update. sheesh.

                            Y
                            Yuliia27706463hmrj
                            Participant
                            May 1, 2025

                            same here. the error appeared after i updated my lightroom. 

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