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Gunther Wegner
Known Participant
Jun 24, 2022 8:40 AM UTC
Needs More Info

P: Export large Sequences via simple custom export plugin crashes Lightroom 11.4

This issue was reported to me by multiple LRTimelapse users that use my LRTExport Lightroom Plugin to export their timelapses.


Symptom: Exporting sequences of multiple thousand images via a custom export plugin consistantly makes Lightroom Classic 11.4 (and later prereleases) crash. This happens on Windows and Mac machines.

There is no problem, with shorter sequences of several hundreds of images, as it appears.

 

I could reproduce the reports from my users on my machine (Windows 10), latest NVidia drivers, etc.

 

To exclude the chance of any programming errors in my rather complex LRTExport plugin, I coded a very simple, basic custom export plugin. This simple plugin, also crashes when used to export several thousand images, you can use it to reproduce the issue:

https://www.dropbox.com/s/4om4748izdlaw1y/Gunther_Wegner_SimpleExport.lrplugin.zip?dl=1

 

The more images I export, the faster and more often the crash happens. With 4000 images for example, often after 10 images Lightroom closes. In some cases it sends a crash report (which I submitted under my info(at)LRTimelapse email address) in some cases it just closes.

Another scenario that I observed a couple of times is that the plugin stops logging and updating the progressbar but the export actually continues in background (filling up the export folder). Then obviously you also can't stop the export via the X button.

 

I can reproduce these issues in 100% of all cases when exporting several thousand images.

 

I went back to Lightroom Classic 11.3.1, where everything works fine in the same scenario.

 

I already spent two days in analyzing this issue and I'm willing to help to provide more information, if I can. It is very important for the timelapse community that this issue gets resolved asap!

 

Thank you in advance,

Gunther Wegner

LRTimelapse.com

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84 replies

Participant
Aug 8, 2022 2:44 PM UTC

I have problems with the new Lightroom version 11.4 and higher with the load of all CPU cores on my Threadripper Windows machine. Goes on forever when I export a sequence out. With version 11.3.1 everything still runs smoothly.

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johnrellis
Legend
Jul 28, 2022 6:30 PM UTC

Adobe very rarely provides estimates of when a bug will be fixed, unfortunately.  This status of this bug is marked "Investigating" (at the bottom of the first post), which means Adobe has formally acknowledged the bug and assigned it a tracking number in their internal system.   It has 28 votes, which is much more than a typical bug report here, though based on past bugs probably not enough to induce Adobe to release an emergency patch release (e.g. 11.4.2).

 

LR releases every 8 weeks on average, so we might expect to see LR 11.5 the week of August 9 or the next week.

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mathiasrh
Known Participant
Jul 28, 2022 8:29 AM UTC

Hello Adobe, 

as you were made aware of this issue, it's surprising that we haven't heard of you for a month. This bug is absolutely major and renders a vital function of the subscription software useless. 

Please give an update here including the eta when this issue will be fixed.

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Known Participant
Jul 24, 2022 9:00 PM UTC

Hi Rikk,

 

Any update on this please? It's been a month.

 

Thanks,

Chris

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Known Participant
Jul 22, 2022 10:30 AM UTC

Just checked: LR Classic was set to not autoupdate in Adobe Creative Cloud preferences, so I'm not sure why it updated. I've now turned off updating for all Adobe programs, hopefully this prevents this maddening problem from reoccuring.

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Known Participant
Jul 22, 2022 10:01 AM UTC

Arrgh, how do I prevent Lightroom from automatically updating? I downgraded to 11.3.1 to solve the export problem and last night I set up renders of 29,000 photos (several timelapse sequences), only to find that only 3 images had rendered this morning. Checked the LR version and, yep, it was 11.4.1. What a waste of my time. 

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OlivierA
Participant
Jul 22, 2022 12:04 AM UTC

Same issue here:
3700 images export (LR Classic 11.4.1, LRTimelapse 6.0.6) hangs after 4 images. LR crashes after sometime (30-45 minutes).

Reverting to LR Classic11.3.1 "fixes" the problem.

Windows 10 Professionnel 64-bit (21H2)
Intel Core i7 5930K @ 3.50GHz
64,0 Go DDR4 @ 1199MHz (15-15-15-35)
NVIDIA GeForce GTX 980

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johnrellis
Legend
Jul 19, 2022 9:05 PM UTC

"How do I revert to version 11.3?"

 

See this article: https://www.lightroomqueen.com/roll-back-update-previous/

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gian luca burini
Participating Frequently
Jul 19, 2022 8:38 PM UTC

How do I revert to version 11.3?

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Time_Bas
Participating Frequently
Jul 19, 2022 8:20 PM UTC

I can confirm the issue on several PC's. Reverted back to 11.3 and no problems at all.

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