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Inspiring
May 23, 2011

P: Export Resizing Problem

  • May 23, 2011
  • 28 replies
  • 2221 views

Bug in Photoshop Lightroom. When I go to export a number of files, I have the resize option selected to resize the long edge with the "do not enlarge" checked. This works on the vertical files but not the horizontal files. The files I'm exporting ar DNG files created by the same camera and resolution. I've tried resize by inches and by pixels but still only the verticals ar resized, the horizontals are native resolution. I am running Mac OS 10.6.5 with Lightroom 3.4. My only solution was to select the horizontals separately and then export resize hight and width with only the width value. I didn't have this problem with previous versions.

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28 replies

RikkFlohr: Inactive
Inspiring
December 23, 2013
if they could just get around that supplying the competitors with ammunition thing...

Best to you as well.
Inspiring
December 23, 2013
I know you guys don't get paid, and I respect that.

That said, yes, it was fun . . . I always enjoy being snarky.

By the way, perhaps that's a suggestion for Adobe . . . a site consolidating bugs and workarounds.

But I understand no company wants to showcase problems . . . at least not insecure companies. Yes, still snarky.

Seriously, it might be suggested to them that keeping customers informed is a benefit.

Anyway, happy holidays, and best for the new year.
Shepherd Book used to tell me, "If you can't do somethin' smart... do somethin' right." — Jayne (from Serenity, the movie)
RikkFlohr: Inactive
Inspiring
December 23, 2013
No such site exists to my knowledge.

This is the best place to report a bug. It is always better to search for an existing report and add your 'me too' to it. But, searching can be difficult and some bugs are reported but never visibly here. So, if you can't find it, report it here. If it exists already, we 'champs' normally consolidate the posts... when we find them.

The beauty of this site is that engineers and customer support people are occasionally present and monitoring.

Those of us with the "Champ" designation are volunteer non-employees who man the forum for fun. Wasn't this fun? Seriously, we are here to help. I got you weren't pissed but that doesn't mean you don't deserve a better answer (even if we don't have one right now).

come back again
Inspiring
December 23, 2013
No help needed right now.

And I'll reiterated, not pissed off (just in case someone might think so).

BUT . . . perhaps someone can direct me to a site consolidating reported bugs. There might be one, but I could not find it.

That way, you know, I don't have to vent - I would not have posted anything if I could have found the bug already reported.

Yes, I had done a search on the forum, hence why I posted on this thread . . . it was the only one that came up when searching for "resize" and "export". Others had other issues relating to exporting which did not affect me.

Regardless, I too am done with this. Thanks for the responses.
Shepherd Book used to tell me, "If you can't do somethin' smart... do somethin' right." — Jayne (from Serenity, the movie)
areohbee
Legend
December 23, 2013
|> "It took me a while to figure out the problem..."

Indeed, much of the aggravation of such bugs is that which leads up to the discovery, after which work-arounds can be sought and remedial action can be taken, but before which one often ends up scratching one's head for hours or days wondering what the !@#$%^&* is going on...

|> "So ... I am a tad annoyed, and even more so when I'm told to suck it up."

Understandable and understood...

~R.
RikkFlohr: Inactive
Inspiring
December 23, 2013
Emilio,

What more can we tell you at this point than: it doesn't work correctly and there is a workaround, albeit annoying? Acknowledgement, immediate mitigation and hopefully a dialog that can get it fixed.

I also apologize that you were pulled into a regrettable two-way discussion that was better taken offline. If it offended you, realize that no comment was directed toward you specifically.

It is great that you explained your workflow and need (thought the need was never doubted - I simply said, I had never used it - ergo, would not have ever stumbled upon it) Please don't read more into that than was there.

What else can we do to help you? This a good forum and today you saw it at its less than stellar light. Don't give up on it!
Inspiring
December 23, 2013
Hmmm . . .

So, since some of the comments obliquely refer to me and what I do, here's my take on all this.

I normally do two exports when posting my blog. One is for my SmugMug account, and one is for my blog.

Absolutely no problem with unchecking the box for the SmugMug export.

Now . . . when I post photos to my blog, I sometimes crop to show the photo at full resolution (1:1, actual pixels). I do so because most readers don't click on links, and therefore do not go to see the full size, original photos on SmugMug.

By cropping to 1:1, I can show them details they might otherwise miss about a photo. Those crops can be, and sometimes are, smaller than my normal 640 pixels width maximum (the maximum that I can show on the blog without WordPress messing with the photo).

Having the box checked allows me to not worry about it, knowing the program will take care of it.

It took me a while to figure out the problem because it was not listed anywhere I could find (could be I'm just not that smart). Then I had to still go through the photos I post (I do long posts), and manually request the correct size if smaller than the 640 pixels (having the crop enlarged defeats the purpose of showing the original size).

So, no . . . not dead in the water. I am a tad annoyed, and even more so when I'm told to suck it up.

Last I heard, Lightroom purports itself to streamline and speed up the workflow, something this last edition did not do for me. I thought I should mention it, but did not know I should abase myself when doing so.

I'll suck it up, of course (and revert back to an earlier version), but now I'm also a little less happy that a "champ" finds my issue (which when I first reported it last week and went unanswered) somehow my fault.

After all, he never had to check that box, and he's been using Lightroom seven whole years (coincidentally about how long I've been using it).

Perhaps then, the suggestion to Adobe should be, given that Champs have no need for it, for them to remove that superfluous box. Stupid box! Begone!

Perhaps the Champs collective should get together and come up with a list of features users should have no use for (since the Champs themselves don't use them), and lobby for Adobe to remove them too.

No, I'm not pissed off; just having fun . . . and perhaps learning that the place to go and get helpful answers without condescension is not on this forum.
Shepherd Book used to tell me, "If you can't do somethin' smart... do somethin' right." — Jayne (from Serenity, the movie)
areohbee
Legend
December 23, 2013
OK - you can have the last word ;-}.
RikkFlohr: Inactive
Inspiring
December 23, 2013
We are done.
areohbee
Legend
December 23, 2013
It seems to me, regardless of what you do or do not understand, that you have an agenda to discredit people's legitimate complaints about bugs they've encountered, which genuinely and adversely affect their work and/or their experience of Lightroom. It's true - I have no idea why - my theory is that you are compelled for some reason to defend Adobe on principle, even when such defense seems unnecessary and counter-productive to me.

FWIW, I also get aggravated sometimes when it seems people are "over-complaining", given the nature of the problem...