P: Exported emails don't appear in Outlook sent items folder.

Hi Alan
Great to hear. I just don't feel like paying 75$ for the upgrade just so that can send and save my emails :-)

(Win7, 64 bit, MS Outlook 2007)

Emily Fu
It has now been 7 month since your posting. Where are we standing? I just bought LR 4.0 and the following month the LR 5.0 came out. It was not announced that the new version was ready for release when I bought mine - so please don't tell me that it I'll have to upgrade 😐

I'm using LR 4.4. My email client is Windows Live Mail 2011. Not only do my messages sent through LR4.4 fail to be saved in the "Sent Items" folder, but the text of my messages fails to appear in the main text area of the messages. Instead my text messages are included as html attachments. I don't want my messages to be included as attachments, but to be seen, obviously, in the main body of the email. What do we need to do to have the text appear in the main body of the email.

Bruce

Hi thank you all for reporting this, we already awared this problem and is trying to get it fixed.

Thanks,
Emily, Adobe QE

This has not been fixed in Lightroom 4.3.

Does anyone from Adobe read this forum? Can you get this on the list for 4.4?

All very nice, thank you. (And I really think it is MAPI.) Now how do we get someone from Adobe who can actually fix this to take notice?

The only attributes a mailto link accepts are SMTP headers, SMTP body and the special "attach" parameter. The point is that mailto is a very simple URL-type protocol, and once the handling application starts up, the calling application doesn't have any say in the matter.

By the way, the reason I provided the example above is to work from the known to the unknown to determine the scope of the problem. I am not at all interested in proving anyone "right" or "wrong". This is the wrong attitude when working on problems. I did not prove myself "mistaken" because I never made any strong assertion in the first place.

What I did say is that if Lightroom is using the mailto protocol, then it is Outlook that is at fault. This is an obvious conclusion given the facts.

The only reason I am taking the time to explain this is to suggest that what Lightroom is doing does not involved the mailto protocol at all. This is what we have proven with the little test above.

Something else is at play here.

If MAPI is being used, then Crom save us all, because MAPI is such a hopelessly insecure and broken system that we are lucky it manages to send anything at all.

My guess is that the reason this problem persists is that it is nearly impossible to reproduce consistently on arbitrary systems, which is my experience with MAPI-style conventions in the past.

I don't know whether this is relevant (or even correct), but I found some documentation on the web saying that there is a MAPI property called PR_SENTMAIL_ENTRYID that tells the email client where to save a copy of the outgoing mail, and it needs to be set by the application generating the email. If the parameter is copied from PR_IPM_SENTMAIL_ENTRYID, it will use the default Sent Items folder of the email client.

Adobe, any chance that you guys forget to set this property (or set it wrong) when you make the MAPI call from Lightroom?

I'm no expert here, but I'm just sayin'...

Can someone from Adobe please comment? Thank you.

I don't know whether this is relevant, but I found some documentation on the web saying that there is a MAPI property called PR_SENTMAIL_ENTRYID that needs to be set by the application generating the email, which should be copied from the PR_IPM_SENTMAIL_ENTRYID to use the default Sent Items folder of the email client. Adobe, any chance that you guys forget to set this property (or set it wrong) when you make the MAPI call from Lightroom?

I'm no expert here, but I'm just sayin'...