P: Fails to import photos and stalls out on macOS 10.15 Catalina

Problem solved for me. Lightroom refused to import photos to an external drive - I've used both a RAID and an old Mac Pro as my designated Lightroom storage drives. With last year's new Mac OS, Lightroom stalled when attempting to import to all but internal drives. So. My workaround. I import to the internal drive and then export to the external drives of my choice. 

Go to System Preferences > Security & Privacy > Privacy tab > select Files & Folders on the left and then make sure all of the checkboxes under Lightroom are checked on the right. It may be a Catalina security issue in your case.

I wanted to let everyone know a solution that worked for me in case it works for someone else. I was trying to upload a JPG photo from my computer to Lightroom 5 that was shot on an iphone. It was in my downloads folder and I could not get it to open. I was having the same issue that it got stuck on "importing files" but nothing happened. I finally moved the photo to my documents folder which only had like 4 photos, and the preview loaded immediately and I was able to upload. I haven't tried connecting an SD card yet after upgrading my software to Catalina the other day so I'm not sure what will happen when I try that with my RAW files, but that worked for my particular situation I was having.

ssdd, current version fills hard drive without noticing, and only throws an error after it has hung itself for lack of disk space. Same type of behavior, the app is not communicating intelligently/accurately with the filesystem

Thanks for your response!
Sadly, I've upgraded to 9.2 and nothing has changed. Still no photo uploads.
I've attached basic system info - please let me know if you need more. On Catalina, there is no Help>System Info option.

Jean



A comment added  on Feb. 15th: And now crickets from Mayuri?! 

Hi Jean,
Thanks for confirmation. Could you please install the latest 9.2 version and check if you still facing the issue? 

-Please share system info. Go to Help> System Info.
-Screen recording if possible.

Thanks
Mayuri

Yeap, I noticed that - shame on Adobe as I have paid for it so simply set it not working any longer should not be an option unless we get compensated for it.

Anyway, I moved to Lightroom via Creative Cloud with 1T capacity - now I am facing another BIG issue. After uploading some photos/videos Lightroom loses connection with the cloud server ('impossible connection with server' message displayed). As I need to upload around 720G (!!), this issue is making me crazy! Screen below

Hi Mayuri,

Yes, Lightroom and Photoshop have full rights.

And my Nikon 850 is listed in both the Apple 'Photo' app *and* Lightroom. 

In fact, I can upload photos from the camera into the 'Photo' Library - not, however, into Lightroom Classic on my iMac. 

As I wrote earlier, my settings, OS, and software are identical on my 2015 laptop and my year-old iMac; the laptop imports photos from my Nikon without fail. The iMac recognizes the 850 but completely stalls on import.

Best,
Jean

Hi Jean,

Can you confirm that Lightroom Classic has full rights?

On your MAC bring up the System Preferences.
Select the Security and Privacy icon.
Select the Privacy tab.
Scroll down to Files and Folders.
Make sure Adobe Lightroom Classic and while you are at it a Photoshop have full rights. 


Also , can you please go to Apple "Photos" app and check if Nikon D850 camera is listed in the source?

Thanks
Mayuri