P: Fails to import photos and stalls out on macOS 10.15 Catalina

Hi Victoria and David, 

Thank you for your suggestions. For now, I have found another way to preview my RAW files on the inserted SD card in my MacBook Pro. I have to click on the top of the left menu bar FROM 'other' and CHOOSE the folders within the SD card. Then they at least show up under 'untitled' at the bottom of the sidebar. See screenshot. I still have no idea why this is necessary when before OS X Catalina was installed, clicking on DEVICE enabled all images to be previewed and imported if selected. 


 

William, two observations based on your screenshot.

First up, a slightly dated copy of Lightroom Classic? As you can see Devices in the import screen sources, I am thinking not v8 something. Adobe has gotten away from using devices in the import dialog, on purpose. 

Second up, you are in fact selecting from devices, as the highlighted section imply. Instead, find you images thru Files.

I am importing from SD-card directly in the computer. Also tried copy files to Imac harddrive and then import, same issue though.. I cannot see thumbnails, and progress bar stop directly. Also Lightroom crashes most of the time..

A long shot, but I wonder if giving the card a name using Finder would make a difference. I'm not updating my mission critical computers to Catalina so I can't check this for myself yet.

It might also be interesting to check with the Apple Image Capture app can see them.

Nothing drops from clicking 'untitled'.

Hi Victoria, I hope you are able to view the screenshot. I clicked 'device' on the left sidebar but none of the image files are viewable. This has never happened in LR Classic (desktop) till I installed OS X 10.15 Catalina. If i click on 'untitled' at the bottom, nothing happens.

Useful, thanks. If you open the Untitled volume further down and click on a folder in there, do the thumbnails then show up?

Jens, same question applies. How are you importing? From the hard drive? Or via a card reader? Or direct from the camera?

And how far do you get? Can you see the thumbnails in the import dialog? 

Can you grab us a screenshot William? I'm particularly interested to know whether the card is selected in the Devices section or the Files section of the Source panel, and whether selecting the other makes a difference for you.