Skip to main content
Participant
April 24, 2015

P: File handling much slower

  • April 24, 2015
  • 48 replies
  • 1599 views

I'm having an issue with Lightroom CC being very slow at file handling. In Lightroom 5 I could move files from one folder to another on the same drive very quickly (almost instantly, never more than a few seconds), but in Lightroom CC I'm currently moving 400 CR2 files to a different folder and it's taken 10 minutes. This is on a Retina MacBook Pro with an SSD.

Also, the way Lightroom CC converts to DNG seems to be different. Normally when I import files I choose to convert to DNG in the Import dialogue. Normally in Lightroom 5 I ended up with a folder full of DNG files. However, in Lightroom CC I seem to get a folder of CR2 files which are then converted to DNG. I tried moving these files (from within Lightroom) while this process was going on and Lightroom got very confused and around 25% of my files could no longer be found by Lightroom (they were still on the disk, but with "DNG" extensions as opposed to the "CR2" which Lightroom seemed to be expecting, even though it had just converted them!).

Overall, this has slowed my import workflow down hugely. I used to Import as DNG, move my files around and boom, done. Now I need to import as CR2, then move the files into the right folder (which takes at least 100x longer now), and then convert to DNG. Not good!

This topic has been closed for replies.

48 replies

Participant
June 22, 2015
Adding another voice to the conversation. Import was always slow at times for reasons I was never able to diagnose, but this is ridiculous. I'm waiting one minute or more for *each file* to load, before the conversion to DNG and preview building even begins. It's unfathomably, intolerably slow. (Back in LR 4, a 16GB card with hundreds of images would import in a couple of minutes.)

Does Adobe have anything to say about this? They really should be embarrassed by this level of mis-performance.
Inspiring
June 11, 2015
Well, they really broke it this time. I dread processing my photos now. It helps to use the Adobe Raw to DNG converter as it is much faster, but it is one more step.

I never had corrupt files before, nor files that failed to export. Now, I do have files that failed to export. I used to run three exports at one time, just start them and go do something else while I waited. Now I need to run each separately so that I can redo the ones that failed to export. It is other wise too difficult to determine which file in which export job failed.

I keep hoping for a new patch every time I open LR, but it is not happening.
Moments in DIgital
Participant
June 10, 2015
I spoke to tech support at Adobe about DNG imports. The person I spoke to confirmed this behaviour (and seemed surprised that it worked like this) and then checked with someone else who confirmed that LR6/CC was designed this way. Apparently there were issues with files being corrupted using the old method so that's why they changed it so it writes the CR2 first, then converts to DNG and then deletes the CR2. Can't say I ever had an issue with files being corrupted on import so I don't understand why they made such a major change that affects so many people to fix something that probably only ever affected a very small % of users.
Inspiring
June 10, 2015
I'm adding my voice to this topic.

I'm using a Retina MacBook, and image import is now disastrously slow. Roughly 20 seconds PER IMAGE... Also, processor utilisation is very high, since the fans are running constantly throughout the process. The application is pretty much unresponsive while an import is taking place, meaning that I can't start working on one batch whilst the next batch imports.
Moments in DIgital
Participant
June 1, 2015
Does Adobe actually get people to test their products before they release them? This is a MAJOR workflow change and now instead of upgrading to something that was supposed to run faster, now I'm stuck with something that actually runs slower. Why do I give you my money Adobe?
johnrellis
Legend
May 30, 2015
Unfortunately not. You can save all metadata to your files and then import any recent photos into your LR 5 catalog, but you'll lose stacks, collections, edit history, and probably lots of other stuff I'm forgetting right now.
Inspiring
May 30, 2015
Yeah, I'm losing a few when exporting too. I'm not seeing any advantage to this version of LR. Can I roll back and still use my catalog?
johnrellis
Legend
May 30, 2015
In a post above, Denni Russell measured LR 6 exports as about 2x slower than LR 5: http://feedback.photoshop.com/photosh...

I discovered a likely culprit -- LR 6 is unnecessarily writing each exported file twice. See my post here: http://feedback.photoshop.com/photosh...
BobDaamen
Participant
May 17, 2015
It's me again Adam.... 🙂 I hate to give you credits but you were absolutely right.... hihihi. Switched to grid view, selected a couple of hundred files and it went to town with them.
Thanks a lot!!!
BobDaamen
Participant
May 17, 2015
Hi Adam,

thanks for responding.... but it's not true I believe. On my laptop I just have to be in the Library module. If I select all photos with Ctrl+A and choose convert to DNG it will do that....
But I will give it a try on the other computer to really go to grid view. Will let you know.