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Participating Frequently
Jun 17, 2018 11:45 AM UTC
Released

P: I am unable to create a Slideshow.

When clicking on Preview or Play I get the message "An internal error has occurred: ?:0: attempto index a nil value". Had no problems prior t0 latest update. Windows 10 Pro with latest updates 32GB ram

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16 replies

Smit K
Participating Frequently
Jun 18, 2018 12:19 PM UTC
Hi David,

Are you facing this with different catalogs as well?

Could you share your catalog file to keniya@adobe.com along with the sample set of images where you are facing this issue?

Thanks,
Smit
Lightroom Classic Team
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Smit | Lightroom Team
Participating Frequently
Jun 18, 2018 8:56 AM UTC
They are not have tried with different selections and different catalogs
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Todd Shaner
Legend
Jun 17, 2018 5:31 PM UTC
Make sure none of the selected files is missing and has a '!' icon on the thumbnail.
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Participating Frequently
Jun 17, 2018 1:44 PM UTC
Thanks for taking the trouble to reply - no luck I fear
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Todd Shaner
Legend
Jun 17, 2018 1:18 PM UTC
Try rebooting your system after making sure all plugins are disabled. Try the slideshow again.
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Participating Frequently
Jun 17, 2018 11:52 AM UTC
P.S. Have tried disabling all plug-ins. Makes no difference.
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