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germans67014243
Known Participant
Jul 11, 2020 8:52 PM UTC
Needs More Info

P: Image dragging issues

When I repeatedly drag an image from side to side in the Development module zoomed in at 100%, image sometimes kind of jumps back as if my mouse was suddenly moved back. This doesn't happen if I move a box in the Navigator window, and this started after the last update.

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    germans67014243Author
    Known Participant
    Oct 21, 2020 9:10 PM UTC

    Filmed this, take the file from https://we.tl/t-hpfH9ugWkS 

    The issue can be seen at the very beginning of me dragging the image, and at the very end. This doesn't happen with both GPU options turned off, but comes back if I enable the main/first GPU option. By default both are enabled. GPU is NVidia GeForce RTX 2080 Super (27.21.14.5167) - 8 Gb, by ASUS. I will update my drivers again, but 99% sure this won't help.

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    Rick Spaulding -
    Rick Spaulding -
    Legend
    Oct 21, 2020 12:41 PM UTC

    Could one of you post a video of what you're seeing? We can't repro this and are wondering if it has something to do with your specific set up. 

    Does it happen if you turn off GPU?

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    CDO-DK
    Participant
    Oct 21, 2020 8:05 AM UTC

    Same here.  This still persists

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    Jerry Syder
    Jerry Syder
    Inspiring
    Oct 20, 2020 5:41 PM UTC

    Agree here, Rick. This still persists

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    germans67014243Author
    Known Participant
    Oct 20, 2020 3:27 PM UTC

    @Rick The issue is still here. Zoomed image jumps back occasionally when I quickly drag the image.

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    Rick Spaulding -
    Rick Spaulding -
    Legend
    Oct 20, 2020 1:19 PM UTC

    Greetings,

     

    Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

     

    Thank you for your patience.

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    CDO-DK
    Participant
    Aug 19, 2020 3:35 PM UTC
    Not solved. 😞
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    germans67014243Author
    Known Participant
    Aug 19, 2020 2:08 PM UTC
    Hi. So the August update is out, but the issue is still present?
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    CDO-DK
    Participant
    Jul 14, 2020 4:01 PM UTC

    Here same problem, Started with LRC v9.3 Windows 10
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    germans67014243Author
    Known Participant
    Jul 13, 2020 9:06 PM UTC
    Incredible. Am I the only one got irritated by this? Anyway, glad to help and thanks for cooperation. Would like to hear the status of that bug in the near future, though.
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