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August 10, 2026

P: Import Fails Silently After Update

  • August 10, 2026
  • 2 respuestas
  • 27 visualizaciones

Auto updated to LrC 15.5 on my MacBook Pro M3 Max last night. Came home from shooting a concert and the import dialogue would appear to function normally, but after hitting the actual button to import, nothing happened. It went back to the grid view, briefly the import status bar appeared in the top left then just as quickly disappeared. I tried different ways of doing it, enabling full disk access (already was set), copy vs convert to dng, even created a whole new catalog and did a hard reset on my computer. Same issue every time. 

Decided to downgrade to 15.4.1 through the creative cloud as I was able to recently import and edit on that version. Opened Lightroom back up and viola, everything worked just fine. Gonna stick on this version and disable automatic updates until I hear adobe fixes this.

    2 respuestas

    Srishti Bali
    Community Manager
    Community Manager
    August 10, 2026

    Hi ​@Nate37808579dndr 

     

    Thanks for reporting this and for sharing the troubleshooting steps you've already tried. I’m moving this post to the Bugs section, and I have already highlighted the issue to our product team for further investigation.

    To help us gather more information, could you please share the following details from Lightroom Classic 15.5?

    • System Info from Help > System Info. Copy and paste the whole detail here
    • A short screen recording showing the import workflow and what happens when the import fails
    • Where are the files being imported from and saved to? For example, an SD card, local drive, external drive, or network storage.

     

    These details will help the team investigate the issue further. Thank you for reporting this and for your patience.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
    dj_paige
    Legend
    August 10, 2026

    If Adobe is going to do anything, you have to submit a formal bug report.