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Participant
June 22, 2020

P: Import is creating OS - level duplicate files named (-2) when using Devices rather than Files

  • June 22, 2020
  • 169 replies
  • 12209 views

Since I upgraded to lightroom classic from lightroom 5.7.1, imports are now importing duplicate images, even though I have checked don't import suspected duplicates. It happens on both my nikon and canon camera images.

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169 replies

kentdesign
Community Expert
Community Expert
May 20, 2022

Thank you for checking, Rikk!

Rikk Flohr_Photography
Community Manager
Community Manager
May 20, 2022

Opened new bug for investigation. Issue is still not reproducible save very sporadically. In months of attempting to reproduce, it has only happened to me once and was not repeatable. 

Previous bug was only partially related to this failure. 

Rikk Flohr: Adobe Photography Org
M.Hallahan
Participating Frequently
May 20, 2022

Here is my import dialog box. If I choose to import via "Devices" ( as I used to do ), Lightroom dupliactes every image. If I rename the files on import it counts the duplicate as just another file and the dupes get the even numbers. If I don't rename the files the dupes filenames are amended with "-2". This happens regardless of my choices in the right hand panel.

 

This is not a giant problem as importing via "Files" works just fine. I'm mostly just curious about why Adobe doesn't seem interested in responding to this.

 

Rick Spaulding's post stating that the issue was fixed in a release on 10.20.2020 clearly doesn't apply to all of us and if it was simply a hardware issue ( using an inappropriate reader, having the reader too far down the usb3 chain, etc ), I'd love to know. I'd just buy a new reader...or whatever is needed.

 

Currently running Lightroom Classic 11.3.1 but this import problem has been around for several updates and there seems to be no shrotage of people having the same issue.

 

kentdesign
Community Expert
Community Expert
May 19, 2022

Here is a screen shot of my import dialog box: And I import from any of these options and do not get duplicates.

just to be sure, Is your version of LR up to date?  Just trying to figure out what is going on.

kentdesign
Community Expert
Community Expert
May 19, 2022

So you see the word Devices in your import dialog box?

M.Hallahan
Participating Frequently
May 19, 2022

Since this issue is still happening... On import, Adobe LR Classic duplicates all images I import via "devices". The work around for me is to import from "files" instead. This is fine but I'd love to know why Adobe hasn't yet fixed this issue ( or at least properly diagnosed it as an issue specific to hardware configuration ) after so much time has gone by.

Inspiring
April 24, 2022

That's a ridiculous workflow to have to go through for something that should work. 

Inspiring
April 24, 2022

New

kentdesign
Community Expert
Community Expert
April 24, 2022

I am wondering if the differences might be because of differences in cards and/or card readers, or even the cables?

kentdesign
Community Expert
Community Expert
April 24, 2022

The ODD part is that the duplicates are only happening to some people! Can you try drag copying the files from the card to a folder on the desktop. Then ejecting the card and then laucnhing LRC and importing from the folder as usual?