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Mike Weasner
Mike Weasner
Known Participant
June 18, 2016

P: Import lockups

  • June 18, 2016
  • 21 replies
  • 733 views

Since updating to LR CC 2015.6 Lightroom frequently locks up when selecting to import photos from an iPhone or a DSLR SD card.  The problem does NOT occur with every import.  But when it does occur sometimes it is necessary to delete the com.adobe.Lightroom6.plist file in order to successfully import after the force quit.  Other times it is NOT necessary to delete the prefs file in order to do the import following a force quit.  iMac 27", 8GB RAM, OS X 10.11.5, about 1TB free disk space.  Is this a LR bug in the latest version?  Didn't happen with previous versions.

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    21 replies

    Mike Weasner
    Mike WeasnerAuthor
    Known Participant
    July 26, 2016
    Thanks! That showed it.  Will get it tomorrow morning during my nighttime data allocation period.
    J
    J453
    Legend
    July 26, 2016
    You can click the gear in the CC app and choose "Check for App Updates"
    Mike Weasner
    Mike WeasnerAuthor
    Known Participant
    July 26, 2016
    Thank you!  It hasn't yet shown up for me on CC but will get it when it does.  --Mike
    Sunil_Bhaskaran
    Sunil_Bhaskaran
    Inspiring
    July 26, 2016
    We have released an update just now to fix the issue: http://blogs.adobe.com/lightroomjournal/2016/07/lightroom-cc-2015-6-1-now-available.html

    Thanks,
    Sunil
    Mike Weasner
    Mike WeasnerAuthor
    Known Participant
    July 23, 2016
    Sunil, any estimate on the release date for the fix to this confirmed crasher?  --Mike
    ItWasNotMe
    ItWasNotMe
    Known Participant
    July 8, 2016
    If (i.e. when) you have to kill it again, you could try double clicking on the appropriate clients catalog.

    This ought to start LR and open that clients library rather than rely on LR's history...
    F
    FeedbackCommunityMember
    Inspiring
    July 5, 2016
    Happens to me when importing from Mac HDD.  Fingers crossed the fix is soon as I am having to delay editing.  Restarting LR after Force Quit does not do anything except another wheel of death! 
    K
    knipsefritze
    Participating Frequently
    July 5, 2016
    I had it hang after start up and also while working and then importing. It is very annoying, when your client is sitting right next to you and you are watching the beach ball turning forever, have to kill LR manually, relaunch it to find it starting into another clients library which was open prior to that session while launching process seems to last 4x as long as usual. Not very professional.
    As I said, never had that problem until LR version 6.6. 
    ItWasNotMe
    ItWasNotMe
    Known Participant
    July 4, 2016
    I've found that the import is least prone to hanging if its the first thing done in LR, but still not 100% guaranteed not to hang. So I now 'waste' time by exiting, restarting and doing the import immediately, reasoning that there is less chance of corrupting anything than if I have to kill it.

    Total pain if you have multiple imports spread out over time.

    Also, whenever I've had to kill it, it leaves a pair of temporary files in the catalog folder that it never clears up...
    K
    knipsefritze
    Participating Frequently
    July 4, 2016
    I have the same hang an import in LR 6.6, El Capitan running. I have to kill LR every time, then the restart takes forever and usually the import works normally on the second attempt. Using Apple's Photos app, all works normal. I never had an issue like that before LR Version 6.6. 
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