P: iPhone video Capture Time is shifted upon Import

It can take a few hours for the updates to propagate through the server. Your CC app refreshes every 24 hours. If you can't/won't wait, you can get it from the link John provided. 

You can download updates directly from here: https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Thanks, Rikk.  Hope it finally works. 

My desktop app is not showing the latest update, nor does this page.  Is there another way to get it, or should I just wait and be patient?

Thanks, Andrew!

I am trying to reproduce the issue on our end.

Thanks,
Smit Keniya

I did my 3 month unloading photos/vidoes from various devices today and ran into this a bunch of times.  The problem is that the same video imported over and over again will sometimes come in in GMT time and sometimes the correct local time.  Unfortunately us sending videos in isn't going to help resolve this.  I took a video of my lightroom experience of a video from 2 this afternoon which showed 9 in lightroom after initial import. I removed that single video from the catalog and then resyncd the folder and on the second sync, it got the correct local time of 2pm.  I sent the details to your e-mail address Smit.

Thanks, Mark! I will try to reproduce on our end.

Thanks,
Smit Keniya

Just FYI that my experience above is identical to marks.  The importing is hit or miss, sometimes it gets the timezone right, sometimes it's wrong, and If I reimport the same files, the ones it gets it right/wrong on changes.

Hi Smit, 
They were all in 4K, and I think there was one or two slo-mo files - I'll double check and confirm.
What I'll try and do is repeatedly import the set, and generate a report each time which I can share with you, and I'll include as many data points in the report as possible.

Thanks,
Mark.

Hi Mark,

Could you share the details of the videos?

• Shot in - 720P, 1080P or 4K?
• Were any of them slow-mo or time-lapse?

This will help in creating a set on our end which is like your set

Thanks,
Smit Keniya