P: Issue with Map module in OS X 10.10 (Yosemite)

Jeffrey good morning

I suggested sometime ago if maybe the ISP had any bearing I also wonder is the Ethernet base 10/100/1000 anything relevant clearly my sky network was fine at point of delivery but under yosemite it's not perhaps the mysterious uploads were present but simply dos not show in use under Maverick

This in addition that a terrible 3G signal off I phone is much better than off my ISP

It should be easy to determine if a slow internet connection is the issue. Has Adobe been able to identify ANY Apple hardware on a slow connection that works normally? If so, then the issue is obviously more complex (graphics cards etc.), if not, I'd have thought it relatively simple to fault find as the problem is within the software that Adobe themselves have written. It's LR that's triggering the data transfer problem, even if it's Yosemite that handles it differently.

It's interesting that LR6 has been touted as resolving the issue, and that's it's probably impossible to fix the current version, when it's not even known what the problem is! Does Adobe really have little/no knowledge of how the Maps module works? Is it really just a "black box" add-on developed by a team that have now been disbanded (sacked?)? Amazing!

It's disturbing that the Yosemite beta testers seem to have picked up on this problem, but it was apparently ignored or given a low priority by Adobe at that time, so a lot of catch-up now seems to be occurring.

Why is there no official warning on the Adobe website that users may encounter difficulties using LR on slow internet connections? Can refunds/discounts be obtained if customers subscribe to a plan, then find it to be seriously defective (Maps for many of us is fundamental to our workflows)? What about those of us who have already subscribed?

Adobe is actively encouraging users to move from Aperture to
LR. Some could get a very nasty shock after completing the migration!

I am trying to use the Books module in LR to document an overseas holiday, and with no maps (other that continually exiting to Google Maps) am finding it extremely difficult. There are quite a few flow-on effects!

What I - and, I guess, others as well - find a bit worrisome is that nobody at Adobe is addressing the question, what data is Lightroom maps uploading?
It seems to be quite a lot - especially when all it should be doing is downloading maps, not uploading our data.

Anyone at Adobe care to comment?

Dave, the phrase "hardware specific" has ambiguous common meanings. When engineers use it, they often mean simply that the problem occurs on some machines but not others, not that it is necessarily caused by attributes of the hardware (memory, CPU, video card, etc.). Everyone agrees that the map problem occurs on some machines but not others, and thus it is "hardware specific" under this meaning of the phrase.

Hi, the Lightroom team is still investigating the issue. Yes, it's appears to be related to bandwidth/network issues. It's a complicated problem that the team is still working on.

I think it is very significant that this issue is always with people with relatively slow broadband connections and does not explain why LR is uploading loads of data to google analytics!

Ok Chris thank you I wish Adobe had mentioned the issue known about here prior to me upgrading OS X I have spent hours on this not as a beta tester but as a standard user. Would you please tell me what makes you think lr6 will work

Dave - we are reading the comments. But there is some factor still missing about why it occurs on some systems and not others.

Talking to Apple won't give us their code. We can make Apple aware of the problem, we can ask for their help, but that doesn't give us access to their code to find or fix the problem in the OS.

Chris I think you are not speaking to Apple as you say you can't get the code please answer how you expect lr 6 to work