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Inspiring
August 4, 2014

P: Issue with Map module in OS X 10.10 (Yosemite)

  • August 4, 2014
  • 302 replies
  • 4770 views

On OS X 10.10 (Yosemite), the map in Lightroom's Map module is very slow to load. It takes several minutes before the first part of the map appears, and some parts don't load at all, saying instead "Sorry, we have no imagery here", even though the part in question is on Google Maps. When zooming in or out, it's the same, it takes very long to update.

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    302 replies

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    Border Allan
    Participating Frequently
    October 25, 2014
    Benjamin It does seem as the problem is in lightroom whats happening please?
    B
    Border Allan
    Participating Frequently
    October 25, 2014
    Chris as its now three months any chance of an update please
    B
    Border Allan
    Participating Frequently
    October 25, 2014
    no idea what that all means but i for one thank you for applying light
    M
    marktwells
    Participating Frequently
    October 25, 2014
    Ding. Well spotted. Now all they have to do is fix it.....
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 25, 2014
    It seems that there are some issues with the google maps statistics. Simply open the console.app and filter for lightroom. It shouldn't be to hard to fix...
    J
    jwdave
    Inspiring
    October 25, 2014
    Just to add to the above, the longer you leave the Maps module 'loading' the bigger these numbers get! After 2 minutes they are 10Mb and 48Mb respectively. The screen shot above was after just a few seconds of Maps 'loading'.
    B
    Border Allan
    Participating Frequently
    October 25, 2014
    Mark, Dave and Martin i bow to your knowledge thank you saves me a lot of hassle looking, have any of you considered re installing Mavericks i admit it really annoys me 2 of the largest companies and they can't save this seems crazy

    Cheers

    Allan
    J
    jwdave
    Inspiring
    October 25, 2014
    I traced my network traffic and attached is a screen grab of the result, LR is definitely uploading / downloading a lot of who know what!

    M
    Martin Rosindale
    Participating Frequently
    October 25, 2014
    Agree with Mark Twells, I don't like the way that Adobe are keeping quiet about this problem. Some comment would be welcome even if it's just to admit that they aren't sure what the problem is!

    The fact that lots of data is being uploaded is very worrying.
    M
    marktwells
    Participating Frequently
    October 25, 2014
    It's not ISP or regional. I have one LR5.6/OSX10.10 that works with maps, and one that doesn't. If you run nettop you'll see that it's attempting to upload a lot of something: being kind, this might be mapping related...but I have unticked the reverse geocoding options in catalog settings, and it's still doing it.

    I can "pre-fetch" tiles by clicking "report a map error" bottom right of the map pane, but this isn't the way market leading software should operate.

    Nor, quite frankly, is the lack of comment from Adobe. C'mon guys, I've had my bank account hacked because of your issues, and now I can't even use the software I have paid for.

    I suspect that the root cause of inaction is that only 11 of us have registered this as a problem (see top of this page).
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