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Inspiring
August 28, 2020

P: Lens support Nikkor 16mm f2.8D with Nikon Z5 and FTZ

  • August 28, 2020
  • 132 replies
  • 4804 views

Following on from our twitter conversation yesterday, regarding LR v9.4 support for Z5 with FTZ and the Nikkor 16mm f2.8 lens.

Please see the video for the issue.

Regards

Mark

ps I say in the video Z7, which is wrong it's the Z5


 





This topic has been closed for replies.

132 replies

Participating Frequently
October 19, 2020

Yeah. This forum has definietly been helpful. I'm an am. photog. My day job is working in (SAAS) software with a large engineering and customer care team and yes - engineering is difficult as is realeasing fixes/patches as fast as customers want it. So I have empahty.

But 100% this does not get fixed unless customers raise their concerns.

Every company goes through triage of issues and if it's a minor reported issue, it will not get addressed. The last thing you want to do is stay quiet as a customer. Keep things civil but raise your concerns and frustrations.

ernsts78667409
Participating Frequently
October 19, 2020

That's very specific. Fingers crossed that it will fix everyone else's problem!

Participating Frequently
October 19, 2020

Awesome sauce! And looks like they made zooming in and out better. Thank goodness haha

Inspiring
October 19, 2020

THIS WAS JUST CONFIRMED THROUGH ADOBE CHAT SUPPORT!!!

"Hi Trent. Thank you for staying connected. As checked that you need to know if LR 10.0 will support Nikon Z5 and sigma lenses with the FTZ adapter. I just checked with the senior team and yes, LR 10.0 will support Nikon Z5 and sigma lenses with the FTZ adapter. I request you to wait for the update, it will be released tomorrow."

Update is being released TOMORROW!!!  YAAAAYYYYYY!!!!!

Participating Frequently
October 19, 2020

@marc_feldesman_wb8cbl66q52v 

@DGrainger

Actually I was going to comment that this crowd has been awesome and very civil! Well, until someone had to step in and suggest people shouldn't be commenting or frustrated. 😞

Sure, testing should have been done. But really it also should have worked. The Z5 was announced as compatible with LR's latest update. The FTZ has been out for as long as the other z cameras.Â

Maybe testing was done with a Nikon lens and all was good and without thinking another thought ( cause why the heck would changing a lens matter) changed lenses during the shoot.

Easy to have happen.

And sure, converting to TIFF is an option. But there are issues with workflow, files are large, etc... again can be done but it shouldn't have to be done.


After seeing the way people comment in other areas online, I found this forum to be quite calm and patient.

Indeed programming is a beast and no laughing matter. And Adobe is a large company with a lot of resources...and I think they can handle a complaint. 

Known Participant
October 19, 2020

And it didn’t ever occur to you to test the software before you used it for a $2k job.

Inspiring
October 19, 2020

@DGrainger

Can you imagine paying a photographer over $2k for a premium senior session and then they tell you they are unable to edit photos because there has to be an update to the software they use to edit.  You mention the name  Adobe which everyone has heard of and it is very hard to believe that this issue has been brought to this massive company's attention for 2 months with no resolution.  It would be very hard to understand this when you have paid this premium price for a session.  This is the type of issue I am dealing with.  The company I have built since I was 15 years old is now looking bad because of something I can do nothing about.  My company is based around an amazing experience and superior communication to my clients but I simply can't do that when not even a slight answer has been given to me.  I would expect more than a generic answer from a company this massive in size.

So, when MY COMPANY'S REPUTATION is on the line, you better believe I will express the frustration I have since I cannot get an answer to give MY CLIENTS.  

Participating Frequently
October 19, 2020

@17123423_goswami_cac4t5o5qk4gx

My frustration is that instead of either posting a question or posting a suggestion, so many people just express anger and non-specific slams at the company. None of that has any impact on how quickly the issues get resolved, but all of that serves to create a very unpleasant adversarial atmosphere. I think that you would agree!

Adobe does not delay nor withhold fixes for malicious reasons; it would be foolish to do so from a customer relations standpoint. Sometimes issues are very difficult to resolve as software is often such a huge complex of interconnected and near infinite variables. Screeching from the sidelines does not improve the ability for correction of difficult problems.

All I want is a bit more civility 'mongst the crowd!
 

pgoswami125
Participating Frequently
October 19, 2020

Not sure why you have to be so mean about it @DGrainger ? It's not like people were not legitimately put in a difficult position because of the issue. I am sure people should be able to voice their concerns. 

Participating Frequently
October 19, 2020

Sure hope this fix will quiet the hoard of kvetchers!