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Inspiring
August 28, 2020

P: Lens support Nikkor 16mm f2.8D with Nikon Z5 and FTZ

  • August 28, 2020
  • 132 replies
  • 4806 views

Following on from our twitter conversation yesterday, regarding LR v9.4 support for Z5 with FTZ and the Nikkor 16mm f2.8 lens.

Please see the video for the issue.

Regards

Mark

ps I say in the video Z7, which is wrong it's the Z5


 





This topic has been closed for replies.

132 replies

pgoswami125
Participating Frequently
October 13, 2020
 

I sure was hoping the fix wouldn't take so long (more than a month now), especially since it's been 'fixed' in house 😞  (half a month since that update with 'coming soon'). It was almost much better knowing that there is no fix rather than knowing there is a fix but it is yet to be released! 🙂

 
Inspiring
October 10, 2020

Maybe related. Along with not being able to open files from my Z5 shot with my Tamron and Sigma lenses, I'm seeing a number that are misidentified by LR Classic. My Nikkor AF-S 50mm f/1.4G is being identified as a Nikon "50mm f/1.4G". My Samyang 14mm f/2.8 gets identified as a Nikon "14mm f/2.8-1.4D". Is this the same issue or something else?

Participating Frequently
October 10, 2020

*Nicole Gatto download the latest trial version of Capture One.  You’ll be able to open and edit the Sigma/FTZ files.

Known Participant
October 8, 2020

Nikon Z5 requires LR Classic 9.4 or Lightroom 3.4 (cloud version) or Camera Raw 12.4. Have you these version(s)?

Inspiring
October 8, 2020

I can not open any z5 images shot with the adapter and my sigma glass with photoshop or with lightroom.  The images are in camera, and are imported to Photomechanic but can not go anywhere from there. 

Rikk Flohr_Photography
Community Manager
October 7, 2020

I've asked Support to review the case and get back in contact with you. 

Rikk Flohr: Adobe Photography Org
Participating Frequently
October 7, 2020
  • Case number:  ADB-15291770-G7Y9
  • They also gave another case number in email: 

    r Adobe Customer Care Case CRM:00436000003737

My initial contact was two days earlier, by telephone, at which time a technician spent almost an hour with remote login and got some system info copied.

Rikk Flohr_Photography
Community Manager
October 7, 2020

@DGrainger ref "I, myself, have an open Support case dating from September 24t"

I don't find a post here from you that date. Can you elaborate?

Rikk Flohr: Adobe Photography Org
Christian Michael Brandt
Participant
October 7, 2020

@DGrainger I think I understand your point of view better now, thanks!

 

I personally think that there are things that qualify as something that should be kept internal and things that shouldn't. While I understand there are multiple fixes that go into each update, a rough timeline could go a long way and not affect their business. "1-3 Months" may be their response, which would be fine! We would all just appreciate a little communication.

 

I hope your other issue is resolved post haste by the way. 

Participating Frequently
October 7, 2020

@christianbrandt :  Hi, Christian!  On numerous posts Adobe employees have pointed out that it is corporate policy not to provide release dates in advance for Updates nor for products. That is a universal policy with most corporations, which has good business practice logic behind it. There is also the fact that a single software fix is not released alone, but as part of an update release; it would be impractical to make a new update for every fix or feature suggestion. It would be difficult for any business to decide when to bundle all accumulated fixes and changes for a release.Remember the term "RSN" which was bandied about in the early Microsoft days?  It stood for "Real Soon, Now!" which summed up the essence of similar answers to When Are You Going To Fix This type questions... 

 

I do agree that Adobe has some problems right now with customer service issues. I, myself, have an open Support case dating from September 24th that does not seem to be getting any attention. I did spend some time on the phone with a first-line tech, who concluded that he would need to refer the matter to a Senior, who would call me back in  few days. There have been two calls back which both happened while I was at the cardiologist's office, so no contact made. I have telephoned support myself in response: Support wanted to start a new case from the beginning. It is about the fact that the online help tab in CC and Bridge results in a "not connected to internet" message. 

 

I guess part of my initial reaction was the dis-proportionality of equating an individual's monthly fee against the corporate budget!