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Known Participant
December 8, 2020

P: Library zoomed view shows wrong color

  • December 8, 2020
  • 214 replies
  • 7610 views

When zooming into an image in library mode, the color changes suddenly and differs from all the consistent colours shown in develop mode or library mode (fit image). I just updated to LR10.1 and appreciated other fixed bugs. I am using an external BenQ display calibrated to AdobeRGB profile using xrite. The images have Adobe profiles (AdobeVivid) applied.

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214 replies

Inspiring
February 26, 2021

@alan_aubry Unfortunately no difference. I didn't expect Big Sur to solve Adobe problems 😉

Known Participant
February 26, 2021

@alan_aubry no, not for me. Just tried.

Please check again, for some pictures it's not so bad. Especially vibrant colors seem to be affected heavily, b/w not at all;

AlanA
Participating Frequently
February 26, 2021

[EDIT]

Good news,

The latest Big Sur Update (11.2.2) has solved the problem.

The colours are now matching at any zoom %.

What about you ?

Well it's better than it was but there is still a problem

Inspiring
February 26, 2021

Oh, the answers have been way worse than vague, @7152467 Foster. Scroll up a little and you'll find the "powers" here insisting that nobody here *actually* sees this problem--or that if a tiny few of us do, it's so "slight" that we shouldn't really notice it.

And that was said *after* people posted videos and screenshots demonstrating it.

Despite reports of this problem reaching back to mid-December, the only official word from someone who actually works at Adobe is that it's noted and that, by the way, we really shouldn't be making decisions or evaluating color in the library module. Apparently we need to be culling, somehow, with the Develop module. Which makes one wonder what Adobe imagines the Library module is actually for?

In other words: nobody will establish a chain of responsibility, nobody's here to account, and nobody will offer a fix date. Complete breakdown of ownership.

You know, failure to provide any actual customer service is one thing; but the aggressive negging of customer concerns, the kinda-sorta-gaslighting, and the serial avoidance of responsibility takes the now three-month "experience" of this issue to a nadir I would never have imagined an actual customer service business might fall.

But perhaps I can thank the "official" response in this thread for finally pushing me to take a serious look at Capture One. 

Participating Frequently
February 26, 2021

*Brigitte I feel your pain. This is terrible, Lightroom is basically unusable, and we get nothing but vague answers about "fix coming soon."

Participating Frequently
February 26, 2021

@andrew_rodney Do you know what's causing it and if there's a setting we can change to fix this? Because Lightroom is literally unusable for professionals like this.

TheDigitalDog
Inspiring
February 26, 2021

Do you have more information about when it's coming

I can't say publicly. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
February 26, 2021

@andrew_rodney Do you have more information about when it's coming, what's causing it, etc.? This is the most ridiculous bug for a piece of photo editing software.

TheDigitalDog
Inspiring
February 25, 2021

Follow up here on this thread.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
February 25, 2021

@andrew_rodney,

Do you know where we should follow up on the status of this known bug?

That will help people not post additional comments and simply go to the follow up link.

Thanks