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juliuss39453627
Participant
Jul 11, 2024 8:05 PM UTC
Needs More Info

P: Lightroom crashes upon opening

Lightroom freezes for me right away upon opening. I've sent plenty of crash reports into Adobe but I'm not sure what to do next. Is there guidance somewhere on what to do in this situation?

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2 replies

juliuss39453627
Participant
Jul 11, 2024 9:06 PM UTC

Thanks for letting me know.

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Rikk Flohr-Retired
Adobe Employee
Jul 11, 2024 8:49 PM UTC

Thank you for the crash report.  It matches to a crash that the team is already investigating. I've cross-referenced your report to their existing bug. 

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Rikk Flohr: Adobe Photography Org