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FeedbackCommunityMember
Inspiring
September 29, 2016

P: Lightroom Mobile sync shifts colors in images

  • September 29, 2016
  • 16 replies
  • 294 views

I use Lightroom Mobile to sync files for uploading to Instagram, and I noticed that the colors in the synced files are different than the originals and photos exported directly from Lightroom. I just started experiencing this problem since the latest update to Lightroom last week. The photos below shows an example.

Original exported from Lightroom:



Synced copy exported from Lightroom Mobile:

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    16 replies

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    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    October 5, 2016
    Custom profiles being those that don't ship with LR (e.g. VSCO ones, ones you create yourself) and also some of the Fuji profiles weren't available last time I checked either.
    Victoria - The Lightroom Queen
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 5, 2016
    Thanks for letting know of this. Has quite an impact on the usefulness of Lightroom's sync functionalities (for example, can't let downloads be made available via Lightroom Web, as long as the export doesn't support custom profiles).

    To be clear, with "custom profiles" you mean any changes to sliders under Camera Calibration, not using camera-native profiles (like Nikon's camera profiles for their Picture Styles) or other native profiles (like VSCO's camera profiles) without touching the sliders?
    peter-b8062983
    Adobe Employee
    peter-b8062983
    Adobe Employee
    October 4, 2016

    An update:

    The problem that you encountered is due to a lack of support on our cloud services for custom camera profiles.  

    Additionally, we recently changed where previews were generated, moving them from Lightroom desktop to our cloud services, in order to improve performance.

    But, given the lack of support for custom profiles, there is no way to create the same previews you get on the desktop.


    We are looking at changing back the behavior in the case of custom profiles, in order to address your workflow, in the short term.

    Supporting custom profiles (and thus supporting editing as well) on Lightroom Mobile is a longer term goal.


    We apologize for the inconvenience that this change has caused you.

    -Peter
    peter-b8062983
    Adobe Employee
    peter-b8062983
    Adobe Employee
    October 4, 2016
    Arjun,

    Looks like the problem here is related to use of a custom camera profile.  We're looking into options here given the workflow has changed recently.  I think we have the info we need from Jeff right now.

    -Peter
    arjunhaarith
    Adobe Employee
    arjunhaarith
    Adobe Employee
    October 4, 2016
    Hi Jeff,

    When you are doing an export from Lightroom Desktop, are you setting any color space (for eg , sRGB) and then exporting it ?
    When the sync has happened to LrMobile (Android) , do you see the same rendition (as in LrD) or when you export from LrAndroid, you see a different rendition ?

    Thanks,
    Arjun
    peter-b8062983
    Adobe Employee
    peter-b8062983
    Adobe Employee
    September 29, 2016
    Jeff, I'll contact you directly to get some more info to diagnose this issue.

    -Peter
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