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Participant
May 23, 2011

P: Losing 'Right click' mouse functionality

  • May 23, 2011
  • 29 replies
  • 2240 views

Peculiar.

I am losing the ability to use the right click functionality of my mouse within LR.

Of note
- Windows 7 64bit
- on the rest of my computer i have no such issues (anywhere).
- it seems to happen after i have had the program open for extended periods +30-40min.
- only seems to have started with 3.4 (for me at least)
- re-staring Lr solves the issue for another 40 min

Seems to have been reported before
http://forums.adobe.com/message/3321022
http://www.flickr.com/groups/adobe_li...

29 replies

Participating Frequently
November 29, 2011
Interesting... while I've heard of this and spent a bit of time on a couple of occasions trying to figure out what might cause it, I haven't managed it so far. Your mention of publish services may match with two other cases (one above and one via another conversation) indicating that operations working with collections may be involved. It'd be interesting to know if there are particular commands you're invoking with greater frequency now than before or other specific differences in your usage pattern that might yield further clues.

Thanks!
areohbee
Legend
November 29, 2011
I've had this happen a couple times before in the past, but seems to be happening far more frequently now. Only difference I know of other than Lightroom version is that I've been developing a publish service.
Inspiring
November 28, 2011
Rob, you didn't have this problem a while ago, right? Did you change anything, e.g., switch to a 64-bit version or changed a driver, that you can connect to the phenomenon of losing the right-click?

The problem is quite old and it seems funny that you apparently wasn't bothered by it before but are suffering from it now.
areohbee
Legend
November 28, 2011
Not yet - tends to happen every couple of hours or so, without rhyme nor reason that I have been able to identify. I've been using publish services heavily - reloading them a lot, and changing stuff. In fact, the disappearing publish services may be connected to the missing right-click - dunno...
Legend
November 28, 2011
Rob, are you able to find a consistently reproducible set of steps? That would be most helpful.
areohbee
Legend
November 28, 2011
Right-click stops working sometimes (when I right-click the mouse - nothing happens). I assume its a Lightroom bug, since it continues to work in all other apps. Restarting Lightroom clears it.

Kensington Expert Mouse Model #K64325

Lightroom version: 3.6 RC [788152]
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Physical processor count: 4
Processor speed: 3.4 GHz
Built-in memory: 7934.1 MB
Real memory available to Lightroom: 7934.1 MB
Real memory used by Lightroom: 450.3 MB (5.6%)
Virtual memory used by Lightroom: 431.9 MB
Memory cache size: 116.0 MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200, 2) 1920x1200

Participating Frequently
May 27, 2011
Hmm. I tried a bit of this and didn't see any obvious leak of handles. I did get a crash on quit cleaning up some UI objects, but it only happened once out of several tries, so I'm not sure if that's related or just a fluke.
bfotogAuthor
Participant
May 24, 2011
I have been working extensively in collections - specifically, i will right click and image to either 1. remove an image from the collection or 2. go to the folder it belongs to.
Participating Frequently
May 23, 2011
Hmm. Which things are you right clicking on? I'm guessing they bring up pop up menus, right? My best guess is that something is going wrong to cause the creation of the pop-up menu to fail, which probably means that the process is running out of handles.

In Task Manager, there's an option to additional columns, including ones for various kinds of handles. I'd add those columns and watch those numbers.

There's a system wide limit (and it's relatively low, IIRC), so I'd watch other processes as well. That said, since other apps aren't showing the problem and restarting LR makes it recover does at least hint that it's the one leaking. I haven't seen a leak of that sort for a while, but it's certainly possible. Note that you may see brief climbs and sudden drops in those numbers. Those resources are exposed to Lua such that they have to be garbage collected, so the timing of when they get freed isn't necessarily deterministic or immediate.

I'll take a look and see if I can spot anything. In the meantime, take note of which right click options you're using. It's possible just one of them has a leak and if it's used a lot, it'd eventually starve out the others.