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Participant
March 6, 2012

P: LR 4 Does not Import RAW+JPEG

  • March 6, 2012
  • 42 replies
  • 1122 views

Lightroom 3 will import RAW+JPEG images from my Canon S90 fine.

The new release of Lightroom 4 only imports the JPEG images and there seems to be no way to access the RAW (CR2) files to process them.

This topic has been closed for replies.

42 replies

Inspiring
March 15, 2012
I have been having a similar issue which I reported on the forum during beta testing but no one seemed to take it seriously. The weird thing with mine is that it will import almost all of the files in CR2 but when it gets to around 400 files it starts to do every second or third as a JPEG instead of RAW. I have tried different settings but they don't seem to make a difference - I have found the only solution is to import from the card using 3 and then import just the RAW files from the hard drive (I separate them in to separate folders before I do the LR4 import). I was really hoping that this would be fixed in the full release but it is exactly the same.

To add more wierdness... if I quit import and start it again it fixes the problem...
tewakaAuthor
Participant
March 12, 2012
Thanks Becky. Sorry for delay in responding - have been away.

No - in LR4 using a USB cable plugged into Canon S90 I still do not see the raw files at all. Not even dimmed. I do see them correctly in LR3.

However I do now have a workaround for LR4 which will do for now.

When I put the SD card into a card reader, rather than using a USB cable into the camera, I can see and import the raw (CR2) files.

If it makes any difference for your investigation, this is a 4 GB EyeFi Connect x2 SD card.
Adobe Employee
March 8, 2012
I've been trying to reproduce this, and haven't been able to. When I have "Treat JPEG files next to raw files as separate photos" checked in preferences, I see both jpeg and raw files in import. One thing to check...

In the import dialog, select the folder (or card) containing the files you want to import. Select "All Photos" in the top toolbar (right under Copy as DNG/Copy/Move/Add). Do you see the raw and jpg files in that view? Are the raw files dimmed? If so, it means they are already imported into Lightroom.
Legend
March 8, 2012
Does it work for you if it is checked?
Inspiring
March 8, 2012
It is not checked in LR3 or LR4 preferences for me.
tewakaAuthor
Participant
March 8, 2012
I didn't have that checked.

When I check it for LR3 I see both the CR2 and jpg files in the import dialog for the S90.

When I check it for LR4 I still just see the jpg files and no CR2.
Legend
March 8, 2012
Do you guys have "Treat JPEG files next to raw files as separate photos" checked?

Inspiring
March 7, 2012
I am having this same problem with LR4 with my Canon 5D cr2+jpeg files. It imported the jpeg files but doesn't see the cr2 files with import dialog. I am able to copy the files off the card by hand without problem.
tewakaAuthor
Participant
March 7, 2012
I've now also installed on a late 2008 MacBook Pro running the same operating system OS X 10.7.3 . This has an *intermittent* problem. It *sometimes* sees CR2+JPEG from the Canon S90 when I try to import, but sometimes only just the .jpg file. Have rebooted, and restarted LR4, a number of times - still only see .jpg on the iMac.
Legend
March 7, 2012
K' Thanks for the additional info. I'll need some help from the LR folks to investigate.