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P: LRc crashing every time I attempt to open. (8496103)

Forum|Forum|2 years ago
August 11, 2023
30 replies
1836 views

Mac OS - Ventura

LRc Version - whatever the latest is 12.4??

I was editing some pictures and selected the print module, and LRc crashed. Now it will not open. I do notice that LRc is trying to open the print module, then crashes. I uninstalled LRc, restarted Mac, shut down Mac, nothing seems to work. If I could get LRc ignore its previous state, i.e. print module, I think it would open again. Is the a way to clean/clear the previous state. Maybe I will have to do a fresh install, not thrilled about that but maybe the only way to fix this.

Thanks for any assistance.

IMG_2554-MOV.zip

macOS

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Rikk Flohr_Photography

@pvamic41

It was released last night. See the Pinned post

Rikk Flohr: Adobe Photography Org

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pvamic41Author

Known Participant

I downgraded to V12.0. No crashes at all, just some metadata issues which have not been resolved yet. V12.4 was crashing all the time so I reverted to 12.0. But thanks for all you assistance. I will update when/if 12.5 is released.

Rikk Flohr_Photography

@oaltun

I don't assume. I can see the crash reports on our end and can see they aren't the same crash.

@pvamic41

Can you confirm you are no longer seeing the crash?

Rikk Flohr: Adobe Photography Org

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oaltun

Participating Frequently

@Rikk Flohr: Photography here you can see how the issue happens:

https://www.loom.com/share/c91374a0279a49df9921c589d1680bde?sid=941384e3-8670-46f8-9240-a41dac316a73

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oaltun

Participating Frequently

@Rikk Flohr: Photography why do you assume so? The exact same issue is happening on my system, started with the exact action when I selected the print module.

Rikk Flohr_Photography

@oaltun

It is likely your issue is unrelated to this thread. You should probably start a new thread with complete system details and detailed failure steps.

Rikk Flohr: Adobe Photography Org